Hipcamp User Reviews

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  • Perfect Airbnb app for outdoor enthusiasts.

    My coworker recommended this app as I knew him to be heavily involved with camping and my wife and I were looking for a place to visit that was low covid risk and we could keep our distance. After 30 minutes comparing different properties, we settled on two spots. Both hosts and locations were absolutely phenomenal and they were places I would’ve never even thought about even looking to visit. It opened my eyes to new places I want to stay. Maybe one day I, myself, will be a host.
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  • You NEED the state the campsite is in

    The app is wonderful, we’ve used it to camp all over the country and really enjoy it a lot, but it’s extremely hard to find campsites near me. If I type NEW JERSEY into the search bar it does not give me New Jersey locations it gives me mostly the same locations in Hudson over and over again, but when I type WEST CHESTER into the search bar, I find a ton of locations in New Jersey that weren’t presented to me and I find this annoying and not good for hosts at all. There really also needs to be some way of showing the state that the campsite is in, it’s impossible to know where the campsite is by looking at an aerial map of a mountain, so then I have to hope and pray that the host mentions some place the campsite is near so I can google it’s location just to simply know what state The campsite is located in.... not good. Other than that we like it a lot but it needs work
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  • Changed our camping world

    We’ve always enjoyed camping, but never really strayed from state campgrounds until I found Hipcamp. What used to be fun, but mostly the same every time, is now magical! Each property is unique and personal... like a gift waiting to be unwrapped. The hosts have all been amazing. You can tell they love their properties, and enjoy sharing their little slices of paradise with other people.

    I appreciate that Hipcamp has given hosts and campers a way to connect. We are excited to continue to exploring new campgrounds and to revisit favorites!
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  • App is Unstable

    Tried to book thru the app, it froze and I had to eventually force quit and relaunch. My request was not submItted, but my dates were no longer available. Tried to ask the host if the request went thru, but they said they’d get back to me “tomorrow” and that hasn’t happened and now my dates are showing as available. Tried to book again; app kicked me out because I guess I took too long in entering my note to the host to explain what was happening with the request. The third time I booked thru the app, it completed my request before I pressed the button to do so, so I don’t even know if my note was completed. Now after all that, I guess if the host doesn’t respond in 24 hours, my request expires. This process is making me need to take a vacation from this potential vacation.
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  • Only able to book 1 time

    I’ve booked several times but they keep canceling it because the owners of the property don’t keep their calendar updated you wait one day or more and they either don’t respond so the booking gets canceled or they decline. It makes it very difficult to plan anything. One accepted the booking and then canceled a few days later. Also, it looks like people are starting to get greedy and charging higher prices to sleep in the middle of a field. I’m disappointed. the idea is great but there hasto be someway to hold the owner accountable for not having their calendar updated excepting bookings and canceling out. One more thing, they charge you immediately. It takes a few days to get the money back. Note that there’s a $10 cancellation fee that they give you a credit for on your next booking but like I said I haven’t been able to make any booking since the first one. Good concept but not very good for someone wanting a real reservation with reputable people. You cannot rate the people that cancel you out the week after your reservation they only let you rate people who you have stayed with. It would help if you could rate people that either didn’t update their calendar or let you make a reservation and then cancel you a week later because they have other people scheduled to come.
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  • Not impressed!

    Made a booking last weekend, need to wait for host approval, which expires in 24 hours. At every stage of the booking and giving payment details a message appears that states ‘you will not be charged at this point’, so I continued to complete the booking without concern. Wind forward 24+ hours and the booking has expired as there was no response from the host. Checked out your Help page to see what I could do as I was very keen to stay at this hosts camp, Help says to try a second time as the host may have overlooked the email from Hipcamp. Luckily before I did this hubby was checking our inline banking and discovered the full fee for the booking which had expired had been charged to our bank account. No goods were provided, the booking expired, and yet Hipcamp had taken the funds. Investigating further I discover that it can take up to 7 days to return those funds to us. This is wrong, wrong, wrong. I contacted our bank to get their advice, have sent the email our bank provided to me to send to to you which gives step by step instructions how that charge can/should/could be returned to our account immediately, it can be done! Or our bank suggested we lodge a Transaction Dispute action against Hipcamp for wrongful fee charge from our account. I will never use your service again and urge others to be cautious.
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  • FINALLY! Gem of a win-win idea for public & private owners

    We LOVE Hip Camp!

    Angel Fire,NM campground -Enchanted Circle Campground hosted by Landon & Sophie Dooley was our first taste....WHAT A beautiful WONDER!

    Can’t wait to finally get to stay in some of the beautiful land we’ve only been able to drive by so far -in the Greater HOUSTON area....Fulshear/Richmond/Columbus/Sealy area...

    Near Houston (like 3 hours radius), public land to camp on is far & few between...but PLENTY of wild lands still exist on ranches/preserves, etc..SO
    its such a TREAT to have the privilege of seeing & “being” in & on that land via this genius idea of HipCamp! Owners make some money (to help pay land tax to KEEP their land) & we get to have a “whole new world” open up to us!

    Note: Hipcamping is not without sweat equity though! Many sites don’t have water & electricity....so it’s a good idea to do some “practice camping” at a nearby site first before biting more than you can chew far away from home...plus if your tent rips & your zippers won’t close -ehem-in bear country at 39 degrees..you can replace your faulty gear much quicker! 😄

    Enjoy!

    Katy, TX
    Tim, Shan & Isaac (11 yrs)
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  • Awesome, easy to use app!

    We used HipCamp for our road trip across 6 states and were so happy with how easy it was. We pretty much searched for new destinations as we went, and found it so convenient to book, communicate with the owners, and manage everything right through the app. There are so many beautiful and unique destination spots and most are so cost-efficient. Being able to see previous camper reviews helped us plan and determine our next step as well.

    HipCamp truly has a good thing going and can’t wait to use for our next trip!
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  • SCAM ALERT

    Hello,
    I would like to share my experience on Why Did I cancelled. First thing when I arrived there with my family I called the host, the host then said he will come to the given address in an hour so basically he was not there, wanted us do settle on the area that he listed first before his arrival. We then look around the area and we noticed that RV van that host listed on the hip camp was way too smelly, dirty and there were lots of mosquitoes and also it doesn’t seems like host doesn’t do the cleaning around RV as well as inside the RV. It seems like nobody has ever live in that RV. Therefore, we decided to cancelled it. Later on when we are on our way back to home, we kept thinking that why did he listed that area on the hip camp which was not clean and the area where he want us to put the tent was too many long grasses. So basically I feel like I was being scammed by hip camp as well as host. Please look Through the matter carefully and refund my money back. I was too disappointed. I wasted both my money and time. It was such bad experience and I would not recommend hip camp to anyone if that is the case.
    Thank you
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    Developer Response

    Hi LhamoTen, We're so sorry to hear about your experience! We always expect Hipcamp trips to go well, and hope to be able to provide a positive experience for you in the future. Thank you for taking the time to share all this context. I know you've already spent a lot of your time between driving out there and writing in, but I want to reassure you that we are here to help. Please reach out to us here if you have not already: https://hipca.mp/support and we'll get this situation resolved.
  • Wrong coordinates

    I’ve used hipcamp twice and it has given us the wrong coordinates of the camp. It also does not provide adequate support, both times we have had to sleep in our cars because we couldn’t find the site late at night. The second time around we had contacted our hosts multiple times the night before arrival and he did not respond at all when I had questions regarding the property. We couldn’t find the property as the coordinates lead us to the cemetery. The owner also gave us unclear directions which was very confusing. We had to do our own research to eventually find the location. We arrived here late last night to find no one on the property, and the phone shut off. We slept in our cars and this morning the owner still did not give us any call backs and we’re still in our car.
    No one from Hipcamp has contacted us. At this point I’m out of money for two nights worth of stay. Very disappointed. I want my money back. Customer service is via email only with hipcamp which makes it mega inconvenient when you’re in a rural areas.
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