AllSaints User Reviews

AllSaints: Clothing & Fashion

All Saints Retail Limited

Lifestyle

Shopping

Reviews Summary

Positive highlights

🎨

This app hasUnique and stylish designs

🛒

This app hasEasy and hassle-free shopping experience

🔍

This app hasSmooth and intuitive browsing

💳

This app hasSeamless checkout process with Apple Pay

🔝

This app hasHigh-quality and durable products

🥰

This app hasExcellent customer service and after-sales support

🛍️

This app hasEnjoyable and pleasurable shopping experience

🔖

This app hasFrequent sales and discounts

Negative highlights

⚠️

This app hasRecurring payment and checkout issues

🔍

This app hasInconsistent inventory and product availability

🤖

This app hasFrustrating pop-ups and captcha challenges

🔧

This app hasBuggy and unreliable app functionality, especially with the filter feature

🔒

This app hasAccount security concerns and lost access issues

🚧

This app hasDifficult browsing and navigation experience due to design changes

🌐

This app hasLack of integration with online account and order management

Top reviews

Leave a Review AllSaints

AllSaints fan
Love the style, image and product of the brand. I always find a great piece to add to the wardrobe!
Bully culture
4 years ago
Glitchy
I love All Saints, but my first time using the app was extremely glitchy. As I was shopping, about 10 times as I was looking at different items, the app just completely shut down on me. I am used to shopping through apps, so it was not a user error.
JennyHo3
4 years ago
You can’t edit the basket!!!
Once you've added an item to the basket there is no way to remove it - at all - you would have to remove your account and sign up again. I’m a loyal All Saints customer but this was really really frustrating. I ended up having to buy something I didn’t wish to buy. Please can you address this in an app redesign, thank you. I will now have to return this item!!
Abi Durrant.
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ade weiss
4 years ago
Developer Response
Hi Ade, Thanks for providing your feedback. Please send us an email to ask@allsaints.com to look into this further. Thanks
ONSPOT CUSTOMERSERVICE NOT AVAILABLE but THEY EMAIL YOU ASAP WHICH IS GREAT
So i wanted to know when are their sales. I chose their chat option, they couldnt provide any agent but they enailed me the info which is good. Idk if All saints go more than 30% during sale but i didnt want to miss the hoodie ehich ive been eyeing sunce long time. So bought it.
LetgoRockz
4 years ago
Developer Response
Hi, Thank you for your feedback. We hope to look after you soon again. Thanks
Difficult
Not a smooth process , sent off app for size chart , no auto fill credit card & scan card didn’t work.
sim555555555
4 years ago
Developer Response
Thanks for your feedback, sorry to hear that. Please could you send us screenshots to ask@allsaints.com so we can look into fixing it.
Great app!
Super easy to use!!! It was a quick checkout!
Dieseljn
4 years ago
Very nice jacket
Very nice
bikki bk
4 years ago
All Saints
live
Rudy Creel
4 years ago
I love your brand
I
allsaintssssss
4 years ago
Jury out
Used to be a great App. For some reason now just won’t load properly, even after deleting/reinstalling. Very pleased to say AS developers have been in touch. Very responsive and helpful.
Amac333
4 years ago
Developer Response
Sorry to hear that. Please could you send us screenshots to ask@allsaints.com so we can look into fixing it.