moomoo User Reviews

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  • They are top tier

    They offer level two insights without the need to purchase like webull or Robinhood. The news are always updated constantly. They have free options class that help you learn how to trade options for free. There customer service is very good they don’t take forever to answer the phone and the go the extra mile to accommodate you. They interface moves with the market in real time it’s not slow like Robinhood. They have an effective trailing stop loss which helps you maximize profits by not having to manually keep updating your stop loss.
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  • User

    I was so impatient to carry out necessary research but i really wanted to jump on the crypto trading and investment buzz.
    Unfortunately for me, I invested 70,000 GBP
    worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 240,000 GBP within a couple of weeks. But i didn't realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of kyson_aldertech on Instagram So i file a report and he was able to help me get back all my lost funds within two weeks i feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam, reach out to kyson_aldertech on Instagram.
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  • Best social stock trading platform in the market

    If you’re into socializing and sharing your investment strategies and stories but just can’t find the right platform for your social butterfly personality, well you’re in luck because moomoo is that app! It’s amazing and the experienced traders have helped me learn so much that I’ve actually become a pretty good trader myself since March! Th app has a learning center where it shows you everything you need to know about anything stock related! The charts and indicators are on point too you definitely won’t be disappointed see you in there!

    Firebird Sheets 🔥🦅

    Mooer name FiReBiTriXiE😊🔮🚀💵
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    Developer Response

    Thank you so much for your comment. Your comments make all the hard work worthwhile. Adhering to the principle of serving users, we will continue to enhance user experience, optimize our products, and keep you accompanied on the road of investing.
  • Problem with this app

    So my review for this app is negative 100, do not download it. I downloaded the app to check out the possibilities of new tools as a active trader that may or may not be on this platform. I signed up using my phon number , big mistake , from there i was sent a text message asking if i need help on the platform text back for yes or no. So i replied no. Shortly after i received a call from the company and again i said don't not call my number , but that didn't stop them from calling again a hour later. Again i said you can not call my number and put it on your do not call list. Shortly after i was sent another text message again trying to get me to do whatever they were wanting , and who knows because it never got beyond the point of hi, please don't call. So i deleted the app, and block one number, but this is either the company not respecting the rights of me or they clearly have an issue you leaking your data. Either way huge mistake to download.

    UPDATE to response of the developer , no why would i contact you again inside your app to give you this review, no. Personally i think you need to change you business model, and or be kick off apple store and possibly you app can open doors to some time of weird crazy hacking, that just an option though.
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    Developer Response

    We are very sorry for the inconvenience caused to you. We have received your feedback and recorded it and submitted it to the relevant departments for your verification. You can contact us through moomoo APP→"Me"→"App feedback" to let us know more details. Please contact us via APP- "Me" - "Customer Service" and we will give you a satisfactory answer. Please use Event code “M-303”. We will serve you wholeheartedly.
  • Problem with this app

    So my review for this app is negative 100, do not download it. I downloaded the app to check out the possibilities of new tools as a active trader that may or may not be on this platform. I signed up using my phon number , big mistake , from there i was sent a text message asking if i need help on the platform text back for yes or no. So i replied no. Shortly after i received a call from the company and again i said don't not call my number , but that didn't stop them from calling again a hour later. Again i said you can not call my number and put it on your do not call list. Shortly after i was sent another text message again trying to get me to do whatever they were wanting , and who knows because it never got beyond the point of hi, please don't call. So i deleted the app, and block one number, but this is either the company not respecting the rights of me or they clearly have an issue you leaking your data. Either way huge mistake to download.
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    Developer Response

    We are very sorry for the inconvenience caused to you. We have received your feedback and recorded it and submitted it to the relevant departments for your verification. You can contact us through moomoo APP→"Me"→"App feedback" to let us know more details. Please contact us via APP- "Me" - "Customer Service" and we will give you a satisfactory answer. Please use Event code “M-303”. We will serve you wholeheartedly.
  • This brokerage is a joke.

    Signed up, made an account, applied for all my trading abilities I wanted and HAVE on my other brokerage accounts. Made a deposit and it took a full 6 business days to settle. Then I tried to trade options (I applied for level 2) and it said I needed to apply again which I did and it’s going to take another 2 business days. I was just going to withdraw my funds but it said cash available $0 even though my funds settled, I guess through this brokerage you need to wait 4 business days from the time the funds settled to when you’re able to withdraw. Plus the whole setup of the brokerage is scattered and way more confusing than other brokerages, Definitely not for a beginner I wouldn’t even use it as a experienced trader regardless of my insane troubles regarding funding.
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    Developer Response

    We sincerely apologize that your experience didn’t match your expectations. Please contact us via APP- "Me" - "Customer Service" and we will give you a satisfactory answer. Please use Event code “M-296”. If you prefer talking to someone, please call us at +61 1300 066 668, Service Time:24 hours (Trading Day); 09:30 - 21:30 AEST (Holidays or Weekend), Thank you and have a good day!
  • Great app with instantaneous view into assets

    It has been just over a week and I am so amazed by its speed and peek into the instantaneous view of the positions and watchlist allow to check the variation every seconds or less gives a better sense as to what limit price should be kept snd saves a lot. Also the group chat option is great where the people who are really trading shares their views and opinions which is more realistic than any random people on social media sites.
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    Developer Response

    Thank you so much for your comment. Your comments make all the hard work worthwhile. Adhering to the principle of serving users, we will continue to enhance user experience, optimize our products, and keep you accompanied on the road of investing.
  • App is fine and provides features that similar apps don’t, but the sign on bonus is misleading

    First the positives. The app has a decent UI. Not the best but far from the worst. They have really good instructional videos that teach you about investing. If you are new to the stock market, they are really helpful. Finally, they provide you with level 2 data that other apps charge for.

    The biggest complaint I have is the misleading sign up bonus.

    They advertise 15 free stocks and $100 cash if you sign up And deposit $1,000.

    Well you get the stocks, but are forced to hold these sub par companies for 60 days before you can liquidate. You also need to maintain $1,000 on the platform for those 60 days, or you lose your shares. When I signed up I got $130 in shares, that are now only worth $117 and I still have a month and a half to go.

    The most misleading is the $100 “cash” they offer as part of the promotion. It is not cash. This is a straight up lie. It is a $100 coupon you can use to buy stock. But, you can’t use it to buy $100 worth of stock. Instead, it’s $100 towards a $1,000 purchase of stock. Remember, you have to maintain $1,000 for 60 days you get your sign up bonus, so you essentially have to deposit another $900 to use this coupon or you risk your asset value falling below the $1,000 threshold and losing your entire sign on bonus.

    Not a great start to a relationship that requires trust.
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    Developer Response

    Thank you for your support and feedback, and we apologize for the inconvenience. Your opinion is very important to us and we have forwarded your feedback to the relevant teams for further evaluation. We are committed to providing a satisfying sense of experience for our users and your feedback will help improve our products and services. Thank you for your support and have a great life!Please contact us via APP- "Me" - "Customer Service" and we will give you a satisfactory answer. Please use Event code“ M-232”
  • Too many problems, save yourself a big headache

    Don’t bother with this app. It’s not worth any ‘free’ stocks they might offer.
    I’ve only had problems since trying to use this app. It seems that the bank verifying system they use ‘plaid’ works sporadically, so one day no problem but come back after a while and it asks you to verify your account again, only now it doesn’t work. Customer service was no help, they suggested calling plaid but had no way to give me a number to call??!?
    I’ve tried multiple apps from zecco to ally, Webull to M1. I‘ve had more trouble with moomoo than every other brokerage combined. Stay away!!
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    Developer Response

    Thank you for reaching out and we apologies for any inconvenience it may have caused. Your opinion is highly valuable to us, and we have forwarded your messages along to relevant teams for further review. We are dedicated to providing satisfactory experience to our users, and your feedbacks will help improve our product and service. Thank you for your support.
  • Happy with Moomoo

    I was kind of surprised by the negative reviews. Moomoo has been a great trading app for me. Both for trades and information. I feel like they want investors to be smart. They also have fun promotions too. The times I contacted support they were friendly and helpful- concerning a promotion. I always received my promo stock. A share of apple was the best so far.
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