Leave a Review moomoo
Moo moo
Was considering trying the app how ever they have these promotions for making deposit s and after making them and my bank sending them the money they would not clear the funds so I couldnt recieve the free stocks! Now I am not eligible because moomoo won’t clear the funds even after my bank sent them the funds. I feel like I got tricked and it just leaves a sour taste in my mouth. That being said when I try to withdrawal the money and put it back in the bank they still won’t complete the transaction. So now I CAN SPEND MONEY ON THERE PLATFORM (OF COURSE THEY ALLOW THAT) BUT I CANNOT GET THE FREE STOCKS THAT WERE PROMISED NOR CAN I WITHDRAWAL MY MONEY BACK FROM THERE PLATFORM TO MY BANK (even though it’s been cleared). Tried reaching out to customer service to no avail. No other platforms I’ve used plays games like this. Very disappointed.Show lessbigjimboslice402
Developer Response
We sincerely apologize that your experience didn’t match your expectations. We want to check more details, please contact our 24/7 live chat agents through the app via Me > Customer Service, we will follow up your issues.It might be me but….
When this app asked me to rate i can’t rate it one star but i can hit not now.
Then i go to the App Store to give it a rating, the keyboard on the phone doesn’t allow me to give it a proper respond. Now i am using an iPad with keyboard to do this review. App ain’t that great, feature is nice, but there are some compromises. It make selling so and withdraw so intentionally inconvenience almost seems like a scam. In my opinion, i don’t think company app is being honest to me. For that, here is 1 star for need improvement.Show lessjaysonwrx
Dump Robinhood, Get MooMoo
Seriously. You will make more more if you trade options. I bought the same option on robinhood and on moomoo, robinhood said my option was 0.02 when moomoo said is 0.28. I sold and took profit. Robinhood eventually sold the option for 0.30, but they are shady. Moomoo is the way to go. Webull is good too. I like their desktop setup over moomoo, but I like moomoos mobile app which is where I trade mostly.Show lessWarrenBuffetsReviewPage
Worst trade if app I’ve ever used
It takes 3 days to get your dividends on this app. While my other apps give you dividends instantly, these guys apparently have to manually enter in dividends so it takes three days? Sounds like something’s fishy. Then I just got off the phone with someone from I would guess India who I can barely understand, every time I call I can barely understand the person I’m talking to because English is not their first language. Anyway, I can’t even deposit money because they’re having system maintenance? And it’s going on for 8 days?! So I can’t even trade on a trading app for over a week? What a joke! Taking out all of my funds asap and deleting. What an inconvenience.Show lessNinja bowler
Developer Response
We sincerely apologize that your experience didn’t match your expectations. We'd like to know more about the issues and help sort out. Please contact our 24/7 live chat agents through the app via Me > Customer Service. If you prefer talking to someone, please call us at +18887210610 during regular trading days, 8.30 am - 4.30 pm eastern time.Just okay
It’s user interface is the worst. I can’t tell where anything is most of the time. It took me a while to figure out how to read which stocks I own, how much buying power I have and where my free stocks were pending. Buying stocks takes forever and your transactions will be in transit for the better half of a day or more. Selling is the same way. There’s some clean features, but I don’t like my account being automatically a margin account. Something I took 3 days to try to find a way to change account types. Everything else works fine. They need to add fractional shares too. It just doesn’t work out to buy whole shares.Show lessGrim librarian
Developer Response
Apologies for the inconvenience. We'd like to know more about the issues and help sort out. Please contact our 24/7 live chat agents through the app via Me > Customer Service. If you prefer talking to someone, please call us at +18887210610 during regular trading days, 8.30 am - 4.30 pm eastern time.Bad app all the way around!
1 margin accounts only. Fees outrageous
2 doesn’t deliver on promises unless you have a coming to Jesus meeting with them.
3 they do everything they possibly can to not allow you to trade or get your money back. I have worked for two weeks and am completely unable to get my money that I have not been able to even use for trades back into my bank accounts. There’s always a reason why I can’t. Lies and manipulations. Don’t use this app or brokerage company for anything not even toilet paper. Not worth it.Show lessThe1jazzybabe
My Home Trading Station
This platform is slick and provides a suite of tools to support trading, financials, earnings, and up to date reports. Gain access to News, reviews, and socials all in one place. It has been a long time since we have had a tool of this caliber!
And great support! Have a direct line to support through text or call! What could be better?!
This is the real deal!Show lessOnchain Analysis
Rewards.
They’re not really rewards if they make you hold them for 60 days. You should be able to sell immediately. I get that you don’t want people just taking rewards snd running but you need to give them a way to be able to stabilize their funds. Nobody likes watching 35 dollars turn into 20 when they know they could’ve sold at $35 and rebought they drop. It makes me so not like moo moo that I don’t even pay attention to it snd now I’ve lost money even with the rewards. Very responsive customer service. But horrible app. And honestly no crypto. All stocks! So the platform will be worthless soonShow lesssargotally
Real customer experience
So I found an offer for around $20 to install the app sign up and get approved and all and then deposit $1, so I figured I would use the app and take the extra $20 and invest it and go from there testing the app out. Got to the point where you deposit the $1 after linking your bank account that they say they accept, and they say it takes days to verify the transfer but they will front you whatever amount you deposit until then, wellluckily I waited because I’m sure they would charge “reverse fees” because that’s what they did with the deposit. Supposedly my “very very very well known bank” is not accepted on moomoo and they charged my a reversal fee of 5x the amount I deposited. So before I knew this, I tried one more time and again I got denied the transfer and charged 10x the amount I tried to deposit. It took me all of 5 minutes to delete account, uninstall app, and write reviews here and on the AppStore in hopes of saving others from these whack jobs. Oh and they never gave me the $20 for depositing, and the website where I found the offer said they haven’t had a single payout from moomoo. Thanks moomoo.Show lessFrost 420 ish
Developer Response
Apologies for the inconvenience. We'd like to know more about the issues and help sort out. Please contact our 24/7 live chat agents through the app via Me > Customer Service. If you prefer talking to someone, please call us at +18887210610 during regular trading days, 8.30 am - 4.30 pm eastern time.Scam
Deposited 100 only got one free stock. Supposed to provide free level 2 abd real time quotes but had to pay 2.99. So far they lied about everything. Now I’m locked out of my account it’s not accepting my password. Made me upload drivers license and then said would take 1 business day to review before I could get access. This is after I set up Face ID which no longer works. Also said 100 has not cleared in a week. It was out of my bank account in one day. As soon as I get access will be withdrawing and closing account. I don’t trust this app. Ignore the good reviews. Feel badly for those who put in larger deposits. Good luck getting your money back.Show lessrockchick970
