moomoo User Reviews

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  • I was unable to use my money for almost 3weeks

    The app is way to confusing its hard to navigate and find your assets whe I first opened my account my money got hold hostage for almost 3 weeks and still waiting for the release of the other half of my deposit, I’m very disappointed I have lost a good chance to buy stocks that have already when up on price! Now I’ll pay a lot more, I now wonder if they will have any excuse of why my money cleared my checking account a week ago and why I’m still unable to buy stock with the rest of my money?
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    Developer Response

    Dear customer, We aim to provide you with the best trading experience. If you have any issues, please do not hesitate to contact us. We offer 24/7 live chat support which can be easily accessed within the app by going to ME > Customer Serivce. You could also call us at +18887210610 during regular trading days, 8.30 am - 4.30 pm eastern time.
  • Excellent

    I’ve been studying for 6 months and trying to learn the trade recently started a brokerage account with Fidelity but this platform smokes there’s thank you guys for the free stock I haven’t received it yet but was stoked to see the offer then seen the platform set and was floored with it. My goodness this is awesome… you guys are awesome.
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  • The best overall stock app I have used

    I received two free stocks without having to deposit a lot of money. One free stock just for opening the account. There are so many learning opportunities in this app, and you receive points for reading news, going through the learning sessions. Also you get points just for checking in, commenting and sharing post/news.
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  • Don’t trust this company

    I lose 70% of my investment just because they force to close my options. I am not using margin, and I am just buying several calls. They force close it without any notice saying my account was not safe. I lose thousands of dollars in this trade.

    They never apologize and just told me they have the right to do so. You would never expect your money back because of their mistake.

    Never, ever use this trading platform. There is a reason why it has much less downloads than RObinhood and Webull.
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  • thē RWG thanks you!

    Thank you for my almost immediate approval of my Hong Kong/China accounts. It is my pleasure as well as a great honour to do business in the form of stock trading. It is my understanding your stock market is one of the very best! Moo moo is an up and coming trading company which will not only create a sort of market fusion but bridge anything which may be considered a gap between the states and China.
    A side note, I hope to travel to China someday soon, especially Hong Kong to see the skyline there, which from what I’ve only seen on tv and film looks to be most impressive!!
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  • Confusing

    I am sorry I opened an account, it is so hard to navigate, too crowded , not easy to log in trade and log out.. too many steps to trade, I can’t even find my assets. There is tab for assists but when you click on it only showes the stocks not the cash available. Can’t even transfer money out to close the account. The money I traded and deposited after 10 da is not even available to withdraw. Ugh.. worst app or account ever and o have 5 different account like Fidelity, Robin Hood, Chase, Bank of America got a trade-in. But this is the worst account I ever had. I pulled my money out in no time after a couple weeks.
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  • Moomoo is stock trading for everyone

    I started stock trading with this app and it was a great call. No real skill or info past but low sell high. They have quite a few free courses teaching you how to become a master of the stock market. They also have badges, so you basically get achievements for trading and a large variety of things. I love it. Try this app.
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  • No “rewards” that’s falsely advertised.

    After depositing and opening account I did not receive any free stock that was supposedly promised to me. Moo Moo keeps trying to allow me to give them access to all my data usage in order to unlock gifts that I can receive if I invite people…. Why would they want my data usage so bad for? Definitely not trust worthy, if they promise something and don’t give it, then keep bugging you for your data usage info.

    Also, there’s no reason why I need proof of address to register. I’ve never had to do that with any other broker account and I’ve used almost every single one. Over 30 different brokers and not 1 asked for a bill statement. There’s something fishy about this app and would stay away, very regretful I gave my personal info to these people.
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    Developer Response

    Hello, sorry for bringing you a bad product experience. Please don't hesitate to contact us by going to the "Me" tab and tapping "Customer Service" so that we can help you get your free stocks. The bill statement will only be asked when some regular checkups are not passed.
  • US. CRYPTO !!!

    You need to compete with Gemini, which is the only broker I use for security, abundant information and reasonable costs, but and you are also good and have everything great... good graphics, data and an excellent and very active community, but you only need more in United States as a market for cryptocurrencies, especially in the state of NY
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  • Fund available from transfer bank

    I am not happy with Futu. My fund is already transferred to Futu, but my fund is not available for trading after taking the money from my checking account. It is bad service when compared to Td Ameritrade. For instance, when my money is taking from Td Ameritrade, the fund is instantly tradable. I hope Futu will change that. Thanks!
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