Goodnature User Reviews

Top reviews

Chews Battery, Then Spits It Out & Buries It

53% of my day’s power consumption is this app - when I haven’t even opened it. 😳
All I want is to know when to go looking for a dead rat before it starts to stink unbearably.
Traps are fabbo. App isn’t.

Response from developer

Hi there, we have made some recent changes to the app, including a large update, that solves a bunch of different issues, including the need for Location settings which will have been what was causing the power to be drained. Let us know how you get on! - Thomas

Eats battery

Chews through phone battery doesn’t seem to work on “location services only when using”. Love the trap but app needs more thought put into it.

Response from developer

Hi there, we have made some recent changes to the app, including a large update, that solves a bunch of different issues, including the need for Location settings which will have been what was causing the power to be drained. Let us know how you get on! - Thomas

Great trap - ordinary app

So you load the app, tells you you must have location services on all the time. Makes no sense. App says I have 3 “messages” or something. Impossible to clear. I have to remove the chirp device to enable synch. Just odd really. Thinking of deleting and just counting the kills, makes more sense.

Response from developer

Hi there, we have made some recent changes to the app, including a large update, that solves a bunch of different issues, including the need for Location settings. Let us know how you get on! - Thomas

Useless app and associated information

All I want to be able to do is know how many shots my trap has made so I monitor the gas cartridge charge and thus know when to replace it. Instead Goodnature provides an app that requires me to give up personal information - doesn’t connect to my mobile device easily - asks for useless information to be provided for Goodnature’s benefit only - and wastes my time. All I want to do is kill rats and mice and visually tell when my traps consumerambles need replenishing. I don’t want another piece of electronic junk integrated into a simple mechanical device that a bunch of IT clowns think might be what I require to kill a rodent. Bring back the option of mechanically recording the shots fired & provide the app based electronic BS to those that want it. I would purchase more of your super expensive traps if they didn’t require connecting to an app and the stupidly unfriendly human interface required to use them. Your loss, whilst the A24 traps work well, I have just as much success with my Raticator ones.
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Response from developer

Hi there, if you wish to purchase a counter rather than the Chirp we do still have that option, if you prefer - Thomas

Not helpful

Chirp is Bluetooth only so the requirement for location on at all times is useless. Need to shake chirp in order to sync with Bluetooth. Not very practical for a live trap on a tree or post as the chirp is full of lure and you can’t easily detach the trap each time. A small button in order to Bluetooth. So essentially it’s a wasted battery stuck in an otherwise clever trap.
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Response from developer

Hi there, we have made some recent changes to the app, including a large update, that solves a bunch of different issues, including the need for Location settings. Please note that Chirp will auto sync with your phone if it has a kill to report but if not, it can be synced manually by shaking it. Let us know how you get on! - Thomas

Love Good Nature but app needs work

Wondered why my phone battery started running flat throughout the day. Checked battery usage and this app with tracking turned on was sucking up 39% of my phone battery.

Response from developer

Hi there, we have made some recent changes to the app, including a large update, that solves a bunch of different issues, including the need for Location settings which will have been what was causing the power to be drained. Let us know how you get on! - Thomas

Waste of $

Absolutely useless application. So incredibly frustrating. Stay away!!!

Response from developer

Hi there, I’m sorry to hear you’ve had an incredibly frustrating time with Chirp. We’d love to hear from you so we can resolve the trouble you’re experiencing. Can you please call us on +1800 317 466 or email hello@goodnature.com.au so we can provide support? Thanks so much, Ann

Working :)

After an initial bumpy start with the app it is now working along with the a24 trap which had its first kill within an hour of setting up. From what I can tell most of the negative feedback on the traps is from incorrect set up. Placed correctly I can say from experience these work very well

Response from developer

Great news! I’m so glad your Trap and Chirp are up and running. It certainly sounds like you’ve detected a good location for your trap. Now you can keep an eye on your success with Chirp. If you have any questions down the track just drop us a line! All the best with your trapping. Thanks, Ann

Terrible support

Sent in video of faulty design chirp as they requested but no response. Been waiting 3 months for a simple feature request to clear misfires when the trap is bumped. Constant pairing issues or misfires detected. Left a spare mobile phone paired and logged in with network access at my other house and don’t get notified when my traps there catch something. The traps are good when they work but the notifications are usually wrong or don’t work.
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Response from developer

Hi, we appreciate you taking the time to post a review of your experience with Chirp, and share your suggestions on an update that would improve your experience with the Chirp App. I’m sorry you weren’t happy with the initial response you received from our customer care team, apologies if we misunderstood your feedback. We’d love to learn more about what you are experiencing as it’s not something we have encountered. Just as a double check that we are on the same page - dead rats/mice do not remain in the trap once it has been triggered. They fall to the ground and are often scavenged by other rats in the roof space (or other predators such as cats and birds of prey if the trap is outside) which is why we created Chirp, to do the counting for you. If you’re happy for us to work with you further to ensure your trap and Chirp are working as they should please call us on +1800 317 466 or email hello@goodnature.com.au so we can resolve the mystery! Look forward to hearing from you, Ann.

Nice app, but battery sucker

We have a few traps around the farm. This is a nice idea but I can’t justify having location services on all of the time as it zaps the battery within hours.

Kill count a nice idea. Helps me to know which area of the farm I need to go to to service.

Response from developer

Thanks for sharing your experience with Chirp. I’m so pleased to hear it’s a helpful tool for pest control on the farm. Depending on the type of smartphone you have, you may need to enable the Goodnature Chirp App to have location services on, as you’ve mentioned, to collect kill data. As this is a phone setting rather than a Chirp setting I’m afraid we can’t change it, however, a work around is to turn the location settings off and only enable them when you want to check the traps. Hope this helps. Thanks, Ann

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