APP Issiues
Response from developer
Hi Nick. Thank you for sharing your concerns, and we’re sorry for the confusion you experienced. We ensure that store addresses are carefully vetted and signage is provided to partners for visibility. Regarding the fees, Bounce may include a service fee in addition to the storage fee, which is clearly shown before confirming your booking, in line with our Terms and Conditions. The app also guides you step by step, requiring your preferred location, storage period, and bag details to complete a booking. We appreciate your feedback and are always working to improve the experience for our users.