Leave a Review Tempur
Not dependable
The system looses connectivity with the network consistently. I tried using a booster and then a mesh system with excellent signals at the device and it still does not connect or looses the signal. It needs a lot of improvements as far as I am concernedDeveloper Response
Sorry for the trouble you are having staying connected. If you have not already done so, please contact our customer support team at Support@sleeptracker.com and we would be happy to provide some troubleshooting tips.Worked in the beginning…not so much now
I loved this app in the beginning which was over a year ago. Lately it seems there is something wrong with it. It closes immediately after opening, and it thinks I’m still sleeping even though I’ve clicked that I’m awake and to turn the alarm off. This would be really annoying if it went off in church or an important meeting someone might have. Another thing is in the middle of the night while I’m sleeping, it will randomly start vibrating as if the alarm is going off but it’s not set to that time. I’m also not sure the snore feature is working anymore. I can’t seem to figure out what is wrong. Also it keeps saying I gave high carbon dioxide levels in my room which may be true but I am wondering how accurate the air sensor is. I loved it when it worked right. Please fix these issues. I’ll give it more stars if so.Show lessDeveloper Response
The closing sounds like you may have had a corrupt installation of one of our latest updates. Please email our team at Support@Sleeptracker.com and we can help you delete and reinstall the app. Please also mention the other issues you are experiencing to our team and we would be happy to assist.Good when it works, questionable data
My main complaint is the app crashing shortly after I open it. PLEASE FIX THIS ISSUE. It has been months. As well, If you get out of bed an hour or so after falling asleep, the app will start to record your sleep after you’ve gotten back into bed and not the sleep you got prior. If you get out of bed in the morning and come back to bed to sleep, the app will not record or track the minutes or hours you’ve gotten after going back to sleep.
This bed base was very expensive and the sleep tracking was a major selling point, yet the tracking is far from perfect with little updates.Show less