New app version is good
The old app was okay but a lot of bugs seem to have been fixed. Still needs more features but great work !Developer Response
"We appreciate your great feedback! Thank you for sharing with us."You guys need a good team of QA testers or fix the problems and don’t touch it anymore
Face ID - gone with the updates. Nothing offers to save the password. Security is good, but it’s too challenging to remember passwords to 50+ applications we’re all using. We need some convenience and you guys had it before. What happened?
With text verification the application closes, while you checking the message. In general now everything loading longer.
Tex message verification didn’t work yesterday, I had to use the email one.
The application in general works like it’s made about 15 years ago, but we love the credit union, so we’ll keep doing our best to deal with this app.Developer Response
Thank you for taking the time to share your feedback. We apologize for any inconvenience you've experienced with our Mobile Banking app. Please email us at memberfeedback@orangecountyscu.org and a member of our team will be happy to discuss further and help troubleshoot your issues.Terrible app!
This app is always failing if you want to transfer money. Don’t even think about it if you are trying to do that at a store you’re shopping at!! Get this app fixed so it doesn’t waste your time and frustrates you when you need it the most. I’m checking out other credit unions like Wescom or School’s First. I’m tired of this!!! Fix it!!!! And you force us to give you one star??Developer Response
Hi there. We apologize for any inconvenience you've experienced with our Mobile Banking app. We would like to learn more about the issue you are encountering. Please email us at memberfeedback@orangecountyscu.org and a member of our team will get in touch to help troubleshoot the issue. We look forward to hearing from you.