Parkade User Reviews

Top reviews

Horrible Customer Service

If you are considering moving into a building that uses Parkade, live elsewhere. The customer service is terrible and the entire notion of paying to pay to park your car is ridiculous—Parkade recently added a three percent fee if you pay via debit, credit or Apple Pay. Other than non-iPhone users, who doesn’t prefer Apple Pay over providing a random company like Parkade with banking information?! So ridiculous.
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Response from developer

Sorry to hear our customer support did not meet your expectations! We value your feedback, and would like to know more if you can reach out to us at feedback@parkade.com. In regard to your payment options, we definitely hear you on providing details to an unknown third party. Thankfully, when you add a bank account (or any other payment method for that matter) to Parkade, that information is stored with Stripe (https://stripe.com/), a global leader in payment processing.

Terrible Company

And even worse service! Yes, great business strategy — force added fees on to something people are required to use for their apartments because you know they have no choice but to pay them. 10/10.

You do nothing, and add fees with no benefit to the user. What an absolute disgusting company you are. Luckily, I won’t be required to use your services after May. Have fun scamming your forced customers. Clowns! 🤡
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Response from developer

xbish0px, we're sorry to hear you were unhappy with your Parkade experience! It sounds like you're looking to avoid the credit/debit fee. That's easy! Just pay via bank instead, which can be done in seconds. Select your parking lease from the Park screen, and scroll down to your payment method, where you can opt to pay via bank instead. We have 24/7, on-shore customer support, so we're disappointed to hear you also had a bad customer service experience. We'd love to know more, and rectify the issue, if you'd email hello@parkade.com? Let us know!

Great up for condo owners and renters downtown

Easy to setup and use. Parking is so much more convenient now for our visitors downtown.

Apple CarPlay

Great parking app. The only way it could be better is if they made it compatible with Apple CarPlay. I’d love to see that in the next update.

Hope this gets bigger

I actually really enjoyed using this app for my apt. It is user friendly and they actually responded with care to my question which I was so shocked by. Appreciate it!

Scam company

I have a monthly contract garage spot with Parkade and they decided to force me to move my car from my contracted spot at 8:30pm with an hour notice because a Karen/Boomer didn’t want someone parking next to them.

Not easy to use

Very difficult to add dates. No “all day” option. If you try to add a whole week of availability for a vacation, it duplicates the normal recurring days and double books your spot. The menu options are not intuitive. If I have not used it in a few weeks, I can’t remember how to navigate.

Response from developer

Hey there! We're sorry to hear you found Parkade confusing. To clarify, Parkade never, ever double books your spot. You may have multiple, overlapping availability blocks on your calendar (just like a Google or Apple calendar), but that will never result in a double booking. If you want to add a week of availability, just head to Host → Calendar and then switch to the "Detailed" calendar. Hit "edit availability" and you can add any dates of your choice — a day, a week, a month, whatever!

Worst Parking App

If you’re a building looking for options - stay away! If you’re a potential resident considering a building that uses this app - also stay away!!
It’s THAT bad.

Easy office parking!

Love this app! So easy to use and has solved parking at my workplace. No more coordinating over Slack (finally)

Parkade is A-OK

The Parkade app works wonderful. Easy to use and reliable and no complaints.

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