Chevron User Reviews

Chevron
Chevron
Chevron U.S.A. Inc.

Reviews Summary

Top reviews

So far Not Bad

Great UI and useful settings. Just wish there was a way to CHOOSE when the 45sec begins to start pumping because I didn’t make it on time as this was my first use of the app. It canceled on me and it took forever to restart the process to pump at my station. Also do you guys have any plan to improve some of your gas station pumps ? Some are bad and don’t even work to use Apple Pay especially the one on Rinaldi & Balboa in Granada Hills. And the other on Soledad & McBean in Santa Clarita 🙏🏼 to name a few. Please consider! Thank you
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Would be better with Apple Pay and rewards program like competitors.

I understand that “we plan to add more payment methods in the future” but I wish chevron would specifically put in the app description or somewhere confirming to us that Apple Pay support is indeed in the works. And also maybe a timeline of when because it’s 2020 and we never got it in 2019 like lots of the review answers said we would. I’ve actually noticed that the notice of new payment methods coming in the future has been removed from the add a payment method setup screen now.

Also a rewards program like those of your competitors would be nice without having to get a credit card through you. I drive past a chevron every time I need gas to go to a competitor that has a more user friendly app, rewards program, and Apple Pay support. Add those and I’ll quit wasting gas to get gas.

Thanks!
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Response from developer

Hi. Thank you for using our app and for the feedback! We do plan to add Apple Pay and other credit cards as a mode of payment within the app soon. Please call us at 855.285.9595 option 3 and we can help walk you through setting up available payment options in the mobile app.

$100 hold for $25 fill up

I love the concept of a quick fill-up using the app’s mobile pay feature. Everything went smoothly from the GPS navigation to purchasing the gas. However, after I began filling up, $100 was withdrawn from my account for just a $25 tank of gas. It’s been 6 days since the purchase was made and and the rest of the money (still listed as pending on my account) hasn’t been refunded. I love this feature but, due to the large withdrawal amount, I can’t afford to have several hundred dollars withdrawn for gas because I fill up a few times a month.
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Payment Method And Discount

I have been using other company’s app such as Exon and shell they have some kind of discount program and they have multiple payment method most important is they have apply pay and Samsung pay too. On the other hand chevron app offer only chevron Card and Paypal payment method which is very nothing.
As an employee working at the Texaco station I tried to off my customers but as soon as they see limited payment methods they refused to do it which I completely understand cuz not every one has Paypal account or chevron Texaco rewards card. I think we should fix this issue as soon as possible.
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