Awesome buy needs inseam info
Awesome app! Easy and fast to use. Only thing I’d really like to see is the inseam info for pants. This info is on the website but not on the app and is really important to find the right fit. Please add the inseam measurements to the app and not just on the website!!
Love the clothes, hate the app
I love Lulu’s and I love they’re clothes. The only problem I have is with this app. Every time I go to look at tops. It says there was a problem and to try again later. The only this it lets me go to is ‘All Tops’ it won’t let me look at the different categories. Please fix this!
I thought Lulus was getting even better...
Shopping at Lulus is an enjoyable experience. I thought the app would make it even better. It’s well designed, it gives access to everything one needs and easy to keep track of Loves and Wish Lists. But it doesn’t look good on iPad. The right half of the display is partially hidden. Finding things gets harder.
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Love LuLu’s
I love everything about this website I only order here for clothes the quality is amazing customer service is amazing and if something doesn’t fit they exchange with ease as well as returns! So friendly and their discounts are insane!
Great quality
All items I’ve received are great quality, and look exactly like what your order. My favorite clothing site to shop! Never disappointed 😊
I love lulus
I love lulus, so having an app is fun. It’s fairly similar to the site, but you can save information regarding your account and discounts more easily, in my opinion. The reason I didn’t give it 5 stars is just because there are some small bugs they should fix. Sometimes when I’m scrolling and want to preview a color, those little buttons don’t work correctly. Also, sometimes on the product page other color options don’t always show as an option. It’s just some small stuff I’m sure they will refine over time!
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Good app but sub totals are not calculating correctly
The app interface is easy to use and appealing. The downside is that whenever I try to check out, the so totals have been way higher than when I manually calculate it. This has been deterring me from using it as often since I don’t want to pay $400 for a $200 order.
Amazing!!
It’s a great app and everything looks so flawless. Minus one star because it only displays a few items of your wishlist at a time and everything else gets pushed away on the app and only displays the recent saves. If you go on the website, everything gets shown.
Prices items in your cart higher than listed
When you add items to your cart and go to check out it will say a higher price subtotal. For example, I added a shirt that was $36, when I went to check out the total price was $65. I tried deleting and re adding the shirt to my cart, closing the app, updating the app, no matter what the subtotal was always $65 even though the shirt, even in my cart, said $36. I gave up on getting the shirt after reporting the issue and not hearing back. I tried getting two more items and it was the same thing. I’m not sure if they are aware of this and trying to see if people will not notice that they are charging way more than the listed price, or if it’s a problem they are unaware of. I know this has been going on for over a week so I wonder how many people are not paying attention to the sub total and not realizing they are paying double the price than what is listed for some items.
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Response from developer
Hi there! I'm so sorry you're experiencing an issue with check out. This issue was reported to our development team for further review. We have also reviewed all orders placed through our App and confirmed no one has been overcharged. It does appear to be an issue with what is reflected to you in check out, rather than what will actually be charged to your card. Please know we're looking into this issue with urgency! If you ever need assistance placing an order directly through our website in the meantime, visit lulus.com/contactus for ways to get in touch. Thank you again for sharing your feedback and enjoy the rest of your day! XO
App needs work
I was excited to see Lulus finally has an app, however, it still needs a lot of work. I attempted to order an item 3 times before I was actually able to get my order through. If I add something to my cart and then remove it, it won't update the total. I hope the app continues to improve because it is so convenient. I love Lulus clothing!
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