Simmons Bank User Reviews

Simmons Bank

Finance

Reviews Summary

Positive highlights

🔍

This app hasEasy to use and straightforward

⚡️

This app hasFast and responsive app

🔒

This app hasSecure login with facial recognition

🛠️

This app hasCustomizable dashboard

💳

This app hasConvenient mobile deposit feature

🤝

This app hasExcellent customer service

🏦

This app hasSeamless banking experience

🏢

This app hasSmall town feel with big city amenities

🚀

This app hasSpeedy account setup and feature access

Negative highlights

⚠️

This app hasFrequent app crashes and errors

🕰️

This app hasDelayed transaction updates and balance display

🤯

This app hasConfusing navigation and lack of intuitive design

💰

This app hasInaccurate balance display leading to overdraft fees

🔒

This app hasFrequent account lockouts and login issues

🔄

This app hasFrustrating app updates and changes

🚫

This app hasInability to access full account history

🛑

This app hasUnreliable mobile deposit feature

🔍

This app hasDifficulty finding specific app settings and features

Top reviews

Most RecentHighest RatedLowest Rated

Frustrating

My app does not update like it’s supposed to. My transactions will take up to 3 days to go through and the app will tell me I have more money in my account than i actually do. So when I spend that money, it goes into the negatives when my card is set up to where it’s not supposed to. Hopefully these things will change, but for now it’s very annoying and frustrating.

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bent143

5 years ago

So Great!!

I got the new app and it is SO MUCH faster than the old one!! Love the security of using my facial recognition to log in and the many features including mobile deposit, bill pay, transfers, etc etc!!!
Looking forward to all the new features to come

KindleKay

5 years ago

Alll around better

The new app makes it so much easier to access the tools I use every day. Everything is 1 tap away when I log in. I can customize my screen to just show me what I want to see. It is also much faster than the old app. I can get in and navigate around the app much faster than the old one.

Rock city Rooster