Leave a Review Hannaford Rx
Family Oriented
I absolutely love my Hannafords store. At the pharmacy I am always treated as if I am important when I know there are so many customers. Heidi is my absolute favorite pharmacist!! She has always been so personable and encouraging. She was there with me through my surgical weight loss journey, breast cancer, and other surgeries I had. Her interaction with her customers is commendable!! Thank you Heidi!! And the Techs have always been so helpful and done there best to help me when ever I had any issues!Show lessSissy1966
I LOVE Hannaford Pharmacy
The staff treat me like a well-known neighbor. We’ve been using this pharmacy for a decade, and I feel like they know me and my family. They give me personal, professional, caring service. When we enrolled Mom in hospice, and I came by to get the comfort pack, the pharmacist came out from behind the back counter and asked, “How’re you doing?” With tears in my eyes, I said, “We’re doing okay, one day at a time. Thank you for asking.” With this shorthand speech, I knew she was telling me she cared. She wasn’t intrusive. She was kind. I felt seen and supported in this struggle. Thank you.Show lessKim from North Yarmouth
When it worked it was great. Doesn’t work since updated.
Ever since the latest update I cannot log in. Trying to log in I get a message saying I need to create a new account due to the new security update. When I do this, I get a message saying I already have an account. I tried to recover my password but I need my user name. There is no way to retrieve that. Around and around I go. I deleted the app and reinstalled and that worked for exactly one login and now I’m back to square one and reinstalling doesn’t help anymore.
When I call for support I’m directed to talk with the pharmacist. Last I knew the pharmacist is very busy and not an IT Support specialist.Show lessYouRwhatUeat
Best Pharmacy in Capital District
The Delmar Hannaford Pharmacy staff always go the extra mile to provide outstanding customer service and satisfaction. When a major pharmacy chain couldn’t (or wouldn’t) order a prescribed medication I needed, the Delmar Hannaford Pharmacy immediately obtained it for me and always keeps it in stock. When my insurance company made it difficult to pre-approve prescriptions, the Delmar Hannaford Pharmacy persisted until I received the medication I needed.Show lessGrateful-cds
Staff is excellent
I switched to Hannaford a long time ago and the staff is amazing! The only complaint is that I think over time, they have gained so many customers that it is difficult for them to keep up as a small town pharmacy. Especially since they seem to be short pharmacists often which has now changed the hours to closed on weekends. This doesn’t effect me but assume for some people, it can be difficult to get there during weekdays only. Overall, I love having a pharmacy close to home.Show lessCindy 7197
Terrible app and support
This has got to be one of the most frustrating and poorly designed app on my phone. I got a new phone and experienced trouble signing into the app. I’ve changed my password at least six times. Registered again, twice and still can’t get logged in. I called Customer Care who transferred me to my local pharmacy (love the associates at my pharmacy) who wondered why they would transfer me to the store when they don’t have access to assist but just recommended that I register…again. Registering again gives me an error because my email address is attached to an active account. If not for the friendly people at the pharmacy, I would transfer our Rx to another pharmacy. It’s 2023, it shouldn’t be this difficult!Show lessEnough Already 04412
Reliable and accurate
The pharmacist’s, Erica and Robert, are both friendly professional faces who have consistently made it easy to communicate with around my families prescription needs. The pharmacy technicians, I consider them vital to our needs of any updates of insurance premiums, refill needs and contacting providers if needed. Buxton Hannaford pharmacy is reactive, friendly, consistent, reliable and impeccable customer service in a safe confidential space.Show lessCustomer 121314
Couldn’t be Easier
Prescription refills take all of 1 minute…log into the app, select the meds I want refilled, select a time when I can pick them up, Submit. Takes all of 1 minute. Then, when I get the text that they’ve been filled, off I go to pharmacy. This prevents me from wondering if they filled it yet, and it saves me a phone call to ask (which also save the pharmacy from having to drop whatever they’re doing to answer my (and probably hundreds more) calls just to give out status.Show lessTypo Titan
Best Pharmacy in Capital District
The Delmar Hannaford Pharmacy staff always go the extra mile to provide outstanding customer service and satisfaction. When a major pharmacy chain couldn’t (or wouldn’t) order a prescribed medication I needed, the Delmar Hannaford Pharmacy immediately obtained it for me and always keeps it in stock. When my insurance company made it difficult to pre-approve prescriptions, the Delmar Hannaford Pharmacy persisted until I received the medication I needed.Show lessAdd the ability to hide prescriptions
Please add the ability for the user to hide prescriptions from view. Some prescriptions are only ordered once. Some prescriptions are discontinued or replaced with new prescriptions. If these are left in view, it makes it confusing for the user. The ability for the user to hide prescriptions to manage their own list would be a significant improvement.Show less4589109765
