Leave a Review Hannaford Rx
Prescriptions
I am truly thankful for the Pharmacy staff at Hannafords (Riverside store). I was having problems with my last Pharmacy as they weren't available for several days. I have a rare autoimmune disease that I have to have my medicines at all times. When I'm out of my meds I go into Anaphylactic shock. We my throat swelling shut. I walked into the Riverside Hannafords Pharmacy they were very understanding and immediately got my Prescriptions for me that very day.Show lessBezKnees
Password reset is impossible
Signed up 4 years ago. I cannot get the right combination of all those fields to reset the password. Calling Hannaford customer care has been incredibly frustrating with the first one sending to the pharmacy! Second one tried to say the same thing, then tried to help. They are simply not set up for app support at all. I’m disabled. I need to know when my important meds are ready without going to the store. I am also an experienced web and app designer. This stinks!Show lessDelia12345
Getting refills couldnt b easier!
Just scan and its set, if you getting something that your pharmacy doesn't keep stocked then the day it will be ready may be inaccurate but if you ask them how long it takes @ the counter to come in you can plan fairly easily. I used to have to call and this is much easier 🙌🏼 really glad they made an app 🤗Show lessIN-DEO
Lousy app
There is no known way to remove a deceased person from the account. I went to my store who had no clue. I was told I had to call through the app to request this. I tried the virtual assistant then spoke to a live person who told me I had to go through the store. I asked if I could delete the app then download it again to set up a new account. I was put on hold for over 30 minutes. When she came back she had no clue. I’m extremely disappointed in this setup. RidiculousShow lessAupony
Love The Auto-Refill Option!
Love the pharmacy app and auto-refill. It makes my life so much easier to take several different monthly prescriptions. I have a hard enough time keeping everything else in order—one less thing on my plate. Also, the scan to refill makes regular refills super quick and easy.KristinMorrissry
No issues yet
If I’m being honest it’s average. I haven’t run into any issues yet but this is an app it’s bound to have problems at some point. As far as service my refills have always been processed but with no more or less efficiency than I would get if I called and used the automated system or called and spoke with a person. Other than that this app doesn’t have a interface for “customer service” so as I stated it’s average. Don’t change it don’t upgrade unless you have too it does what it’s suppose to and works fine.Show lessBernieMGuy
Great Pharmacists
Hannaford pharmacy is hands down THE best pharmacy around. They always give excellent customer service. Using the RX app makes refilling my meds so easy. And if there is ever an issue, the pharmacist makes sure it’s taken care of. Can’t say enough good things about them.Ms Ouimette
I wish I had tried the sooner
This app is so nice and easy to use, I really wish I would’ve tried it sooner. I’m terrible at refilling my prescriptions and I always run out before I remember to refill them. So this morning while taking a certain medication I realized I was a little low went right to the app and put it in the queue to be refilled. Thanks Hanniford!Show lessBig_poss
Happy camper!
Love that I/we can do our grocery shopping and pick up prescriptions all in the same store/building! That, I might add, is always clean; with friendly staff, and cool in the summer and warm in the winter.
It is soooo convenient, especially when one has mobility issues.
Keep up the good work! Thank you!
T. DobertShow lessTdawgg1
Mostly good
Two issues:
Sometimes can’t request new RX from prescriber via app.
If a medication is either started/refilled, it displays as “filled” but isn’t actually ready until it says “ready for pickup”. Working on the wording might help avoid confusion, because “filled” sounds like it’s done.Gdhksk
