Great for someone who want to make there own hours
Only complaint’s I have are I deliver in one town and I get offers to go 30 to 40 miles out of town to deliver order for a very cheap amount and if I don’t take the order in another bigger town because you offered it to me back to back you drop me from my block. You need to set zones for each town that people deliver in that way they don’t have to go or be offered a order 40 miles out of town you’re asking me to go 80 miles round-trip for eight dollars there and back that’s not right at all other apps have set zones that you deliver in for that town not another town you need to update to that I believe so you’re not offering people to go 80 miles round-trip for eight dollars and dropping their blocks because they can’t drive that far Other apps offer so much more They also offer a debit card linked to them for when you’re done delivering during your scheduled hours that day the money you made directly goes on that card as soon as you’re done please update the zones like it’s really not fair that you’re asking people that deliver in one town to go to another town way out of their way at not for a very good or fair price I wasn’t even offered enough to cover my gas there and back!
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Great for someone who want to make there own hours
Only complaint’s I have are I deliver in one town and I get offers to go 30 to 40 miles out of town to deliver order for a very cheap amount and if I don’t take the order in another bigger town because you offered it to me back to back you drop me from my block. You need to set zones for each town that people deliver in that way they don’t have to go or be offered a order 40 miles out of town you’re asking me to go 80 miles round-trip for eight dollars there and back that’s not right at all other apps have set zones that you deliver in for that town not another town you need to update to that I believe so you’re not offering people to go 80 miles round-trip for eight dollars and dropping their blocks because they can’t drive that far
Other apps offer so much more They also offer a debit card linked to them for when you’re done delivering during your scheduled hours that day the money you made directly goes on that card as soon as you’re done
please update the zones like it’s really not fair that you’re asking people that deliver in one town to go to another town way out of their way at not for a very good or fair price I wasn’t even offered enough to cover my gas there and back!
Other apps offer so much more They also offer a debit card linked to them for when you’re done delivering during your scheduled hours that day the money you made directly goes on that card as soon as you’re done
please update the zones like it’s really not fair that you’re asking people that deliver in one town to go to another town way out of their way at not for a very good or fair price I wasn’t even offered enough to cover my gas there and back!
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Unreliable!!!
Be prepared to sit in your car, in a busy zone! Be prepared for low pay when you do get an offer. I wish i could add pictures to this review. They’re good at sending you an offer to a restaurant that you’re clearly driving away from. Then penalize you when you don’t arrive to the restaurant at the time they want you to arrive. Regardless of it being rush hour traffic. Bumper to bumper traffic. If you don’t accept these lowball offers they send. They’ll ruin your acceptance rate. If you do accept an offer, arrive at the restaurant. Tell the designated person who you’re here for and end up having to wait. 20,30-40 mins later if you’re still waiting on food to be prepared. If you drop the offer that will affect your acceptance rate. Somehow, i happened to arrive at my restaurants to pick up my offers on time for the past two and a half weeks. Somehow my on time arrival rate is 70%..How do you arrive at a restaurant ahead of time and still end up with a 70% arrival score? The pay doesn’t match the amount of driving you’ll have to do. Especially when you will need to service your automobile! 10 dollars to drive 10 miles is not a fair trade. The market you’re in MATTERS TOO. Just go drive for uber or something!
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Just don’t even bother
App used to be great, you could make a decent living, the last year or so it’s been straight down hill. The driver support are 100% useless they can’t seem to ever be able to help and just escalate to get a auto reply. Almost impossible to get a scheduled block unless you run your car into the ground to keep a stupid high acceptance rate delivering the charity orders. Some days are decent most are not I’d say at least 30% of my orders I do get in a day are not ready at time of arrival so you lose time waiting in a industry where time IS money. Not to mention the at least once a day order that was already picked up and never delivered so they resend it but not to the restaurant which they never remake so again wasted time and gas on those. I’m sure they over hired during the pandemic which is leading to the scheduling desert and lack of orders living in Columbus Ohio with a million + population it really should not be as dead as it is. Again it really is a shame because I could easily single app with just grubhub and pull 3-4k a month not the case at this point after you factor has wear and tear on your vehicle, maintenance, taxes your probably under minimum wage.
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Borderline illegal business practices
Myself and a family member have been working for grubhub for a few years, and their driver support has always been atrocious. However, at this point we have both had our schedules restricted due to “unspecified fraud”, these instances did not happen at the same time and both seemed triggered automatically and without warning. Grubhub recently implement policies in order to prevent fraud with a 3 strikes policy thatwas specifically created, in their words. “to provide clarity” if there were any issues. However my account currently has 0 violations, and currently have limited information as grubhub has provided none, and in response to a direct request for information referencing both the policy, my job performance and, my lack of violations had my support case closed with NO response. As a grubhub driver you are considered an independent contractor with limited rights as far as continuing to work with them, however this definitively toes the line for them violating their contractual obligations to ensure they are applying their policies consistently.
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dissatisfied
It is very difficult to work with Grubhub. Especially with the scheduling issue. I already sent several emails talking about it. Every time you open the schedule to schedule the week, it is always, but always, unavailable. That is, I can never practically mark my schedule. To be honest with you 1 or 2 times a week for 2:30 only. They always say the same thing, and they even said it. “you don't need a schedule to work”. Darling, I'd rather not go. For the thousandth time, I waste time and gas for nothing. Right now I'm here, waiting for something and nothing! And the area I'm in shows busy. The last few times what I could do in almost 5 hours of work without a schedule was 39 dollars hahaha this is ridiculous. I think that a lot of people will leave the app, because I understood that the person has to be committed and responsible. But that way, it's impossible to make money, which makes you give up the app. Well that's my feedback. When you have the schedule, you can even make some nice money, but the way they changed the app's platform, unfortunately it's impossible.
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App punishes user
The apps inability to keep track of drivers using it accurately falsely determines that they are logged out or not moving assigning demerits and unassigning deliveries already agreed to. The amount of times I have driven around, waiting for an assignment only to see GrubHub has logged me out again because they can’t find me is ridiculous. All of my other apps, one’s dependent on GPS, all work. I can have full bars, and still the GrubHub app can’t find me. I’m running the current version of Grubhub with the current iPhone on the current operating system, I even went out and bought a brand new iPhone because I thought Grubhub was crashing so much It must be my phone. The inability for drivers to rate restaurants is beyond frustrating. I’ve had a restaurant have me wait for nearly 2 hours before handing over a simple order for me to deliver. I’ve had restaurant workers order me around like I am their subordinate or employee.
There is no way to opt out of disrespectful, restaurants, or dangerous neighborhoods for that matter. In my area where there are shootings and murders on street corners in certain areas, this is literally a life and death issue. Should you choose not to except a delivery to a dangerous area or from a disrespectful restaurant that will waste your time you will be punished. The amount of problems with this app are too numerous to go into in full. It is sad, but if you’re desperate you can earn with it.
There is no way to opt out of disrespectful, restaurants, or dangerous neighborhoods for that matter. In my area where there are shootings and murders on street corners in certain areas, this is literally a life and death issue. Should you choose not to except a delivery to a dangerous area or from a disrespectful restaurant that will waste your time you will be punished. The amount of problems with this app are too numerous to go into in full. It is sad, but if you’re desperate you can earn with it.
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A terrible app for drivers
This is the worst app for any driver, and no driver deserves to go through what they are going through with this app, the complain here are similar if you go through the reviews for many period of time, yet nothing has been done to make changes, it only means one thing. The people behind this app do not care one bit about drivers, and they are wicked hearted. The app don’t give drivers any form of ETA it unassigns without reasonable timing, it will give u a double order and flag u late or unassigns the other one and mark it against you for possible suspension, even tho u can’t not be a Superman or split yourself into two. it doesn’t care if you on ice and about to risk your life, it flags you late and gives you unfair rating to never climb up the ladder for promotion, the closing of store on the app doesn’t work, it will count has been unassigned with penalties, this app is a disgrace and whoever are behind the upgrade of it should be ashamed of themselves for not listening and doing the needful.
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Overzealously unassigning orders
They make it unnecessarily difficult to take orders I’ve accepted. If you don’t start moving towards the restaurant almost immediately, they’ll remove the order. Worse, they’ll threaten to deactivate your account if it happens too many times. I can’t simply wait at home for orders, because by the time I get out to my car (I live in an apartment complex and it takes a couple of minutes to walk out to my car), they’ve usually already unassigned the order. Sometimes it even happens as I’m already in my car, making my way through the parking lot to head towards the restaurant. You actually have to be on the road towards the restaurant at full speed within a few minutes of accepting the order, otherwise it gets removed.
And usually when I do arrive at a restaurant, the order isn’t even ready to be picked up yet. There’s no reason for them to be nearly this strict. It is not getting the customer their food any sooner in most cases, plus they now have to find someone else to accept the order after unassigning it from me, which probably takes even longer than it would have taken me to get there.
And usually when I do arrive at a restaurant, the order isn’t even ready to be picked up yet. There’s no reason for them to be nearly this strict. It is not getting the customer their food any sooner in most cases, plus they now have to find someone else to accept the order after unassigning it from me, which probably takes even longer than it would have taken me to get there.
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Compensation
My Name is Nacho I am a Commercial driver I have been driving for 52 years, and I believe in giving professional service and thrive on safety, I believe Grub Hub offers a service that is very important and needed very much in these difficult times we live in, Unfortunately Grub Hub has not understood the sacrifice that the many professional drivers they employ have to go thru every time they get behind the wheel to make those deliveries and the obstacles they have to endure, a taxi driver gets $5.00 per mile to deliver a his load and a Grub Hub delivery driver gets a measly $1.00 per mile, most of the time when I receive a delivery that only pays $1.00 per mile I reject it, that doesn’t even pay ,for the gas that I put in my car let alone the wear and tear on my vehicle. I believe that Grub Hub need to step up and pay their drivers a fair and descent wage, because if they don’t , They will lose many good drivers, I will pray for everyone in this company, that Gods will,will be done 🙏 AMEN
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