Glitchy app, apathetic support
I guess I tried to sign up using the same email address for two separate accounts at different points in time? I try to create a new account, but the app was not allowing me to complete my profile with my email address. I reached out to tech support asking them to just delete the other account or something so I could move forward. Mind you, I have never completed a job for GrubHub, these are just duplicate accounts with no history. It is not like I am asking them to remove an account that has any reputation at all - good or bad.
Well, they didn’t do that or anything else helpful. They just informed me that the driver queue for my local area was full. A few weeks later, the driver queue opens up and the app is asking me to reconfirm my desire to become a GrubHub driver. I cannot access my account to confirm anything because tech support didn’t want to do what they were asked to do. Thanks for nothing! Good luck with that sort of response to people willing to work for you. I cannot imagine the technical issues that existing drivers must have and how sub-par your responses must be, so I think I’ll just drive for one of the many other delivery driver apps that makes it easy to work for them.
Well, they didn’t do that or anything else helpful. They just informed me that the driver queue for my local area was full. A few weeks later, the driver queue opens up and the app is asking me to reconfirm my desire to become a GrubHub driver. I cannot access my account to confirm anything because tech support didn’t want to do what they were asked to do. Thanks for nothing! Good luck with that sort of response to people willing to work for you. I cannot imagine the technical issues that existing drivers must have and how sub-par your responses must be, so I think I’ll just drive for one of the many other delivery driver apps that makes it easy to work for them.
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