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Something has happened with Uber or the app
I have been a polite, courteous, compassionate, detail-oriented driver for three months and now all of a sudden in the last week, there are so many glitches in the app, which reflect negatively on me and my account. IE: saying I was rude, when I never have dealt with people in person except maybe three times for alcohol orders and never received negative feedback, and then one customer who called saying they couldn’t find their order, then while on the phone they said they found it but someone was screaming at me, very rudely, and any incident I’ve had, I’ve immediately reached out to support and screenshot all encounters. Another few examples are when you’re trying to accept orders, you click accept and then it goes away and counts against you, then another instance of directing you to a location in which you never received a pick-up order request for, and when you reach out to support, they correct it, but still ding you for it. I really hope they get to the root of this, because I enjoy driving for Uber and up until a week ago, when I started having issues with the app, it started reflecting poorly on me, and as a law student, I know to record and have proof of everything, and I hope they can resolve these issues soon as I take my jobs very seriously and treat my careers, Uber and customers very kindly, and as if it were me on the other end receiving orders.Show lessBrooke Fernandez
Earn when you want!
I’ve been an Uber Eats driver for a few years now. The app is constantly updating to accommodate the new construction in the Tampa Bay Area, which is nice. If you don’t know your city well I would suggest routing your deliveries through Waze or another map app your phone offers. Uber def tries to stay on top of it but my biggest complaints are not being able to find a place and getting another order come through, which is a double edged complaint bc I’m grateful it’s another delivery but I may not want to accept it bc it’s in a bad part of town or too far for my time left. The other part is that I drive in circles looking for a location and if the customer doesn’t put specific delivery notes you will never figure out how to deliver. This should be a requirement for apartment complexes with secured entry or those who live in mother in law suites or duplexes.
Other than that this app has been a life saver when I needed extra money to supplement for gas, food, birthday gifts or unexpected necessities beyond my budget. I love the flexibility of being able to get off my 9-5 and turn on deliveries on the way home, do 5-10 and make some extra cash and go home!
The only other inconvenience would be that you don’t get your tips right away, they come within an hour of your delivery so all you hey up front is your delivery fee. But I get why they do that.Show lessBossC0178
Uber faults
I worked for Uber all last year. And at first I thought they were a great company. I loved how they put my safety before anything. It was good money etc. but then people started scamming. Now I’m a female who worked my but off and would actually work in bad neighborhoods because that’s where the money was. But as you can finally see because it’s finally coming to the light for everyone to see how people scam. They would get the food delivered but yet they would call and say theu never received it and I got penalized and lost my job with Uber. I messed up and wouldn’t take pictures or get the codes just by pass it which was a huge mistake on my end but it’s not fair this is my income so I can support myself and kids. Now it’s finally coming to the light for everyone to see how people scam. I would work all hours through the night in some really bad neighborhoods just so I can make money and keep a roof over my head. They didn’t want to hear anything I had to say. Just took the customers word for it even though they had my gps and saw that I went to the address and all. Didn’t matter. People who scam don’t think about how it affects others all because they want a free meal. Very sad. Think twice before working for them. At least door dash has my back at all times.Show lessJessKy973