No Access
I have been a Spark Driver for almost 2 yrs. I sometimes wonder why Spark has so many problems with their app when larger companies seem more efficient in running their apps. Every issue that has been described in other reviews, I have experienced and more. Like GPS directing you to the wrong location sometimes miles away from the actual address. Or While doing a delivery the app glitches or go down and can’t complete the order until I get support on the phone. Another issue is that I may receive random messages saying my account is at risk of deactivation, please disconnect external devices that manipulate orders or some other unethical act that I am no wise doing. When I call about it they don’t understand why I receive those messages. The current problem that I am experiencing is for the last 5 weeks I have not been able to open the Spark app consistently. I call support about it, they email me a list of things to do as if it’s on my end. After following their steps it still will not open so they escalate it to technical support and then it might open. I can’t even view my completed order or pay. They send me notifications that I qualify for certain incentives but can’t view them. This is also frustrating. Am I being restricted to make deliveries ? I don’t know if they, meaning Spark, are locking me out of my account or not. It is something to think about while considering Spark.
Show less
