App sign in issues
Hi, I’m new and i’m currently going through the on boarding. I’m having a problem with signing into the app. I know that sounds weird because I just said I’m going through the on boarding. I’m only able to access the on boarding via the link that was sent to me through text message from Spark. If I attempt to login into the app, I get a wrong email or password initially I thought it was because I didn’t update the app. I also thought maybe it was because when I started the process I was on a waiting list so I thought maybe, I had forgotten something. I attempted to login using what I thought was my email and password got the same error message. I then clicked on the link in the text I receuevrf some months ago and was able to begin the on boarding submitted everything that I needed to submit. I Did the video training chose a new password for logging in ..last message was they were verifying my insurance information ..left the link attempted to login to the app with my new password and again same error message I deleted the app and then downloaded the app again and still same message. I’m at a loss because if I can’t access the app then once the background check is complete. How will I even continue in the process and begin driving for Spark? I’m just so confused right now.
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Ok.
Ok so let me start with the app glitches which at times are ridiculous. They used to be daily occurrences. I hope this update has fixed them. Secondly, we shouldn’t have to wait on tips. Quit playing games with us to get the cheapest labor possible. Either it’s bad customers or them themselves stealing from the people that work for them and it isn’t right. Especially when dealing with customers that will have you going back and forth up floors to their apartment door for orders. They should have a process in place where they got to call in and have a good reason why they are taking a tip off. Sometimes though they got good offers for batches for example, but batches are another mixed bag as if the Walmart employees themselves don’t want to or feel the need to get the batches loaded up and they will play games on your time and make you miss incentives to make good money doing this. Then you got to waste time with support filing complaints on them to get new people hired. (Or atleast I do.) In good markets you can definitely make good money doing this long as you aren’t dealing with shotty employees and or customers though I also agree with others that it can get over saturated with too many drivers and then you can’t get good offers all the time either. So, definitely things to consider if you want to do this.
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I dont usually ever write a review...
Ive done Doordash and Uber eats and earned a lot from both of them so im not new to the delivery game. Ive racked up hundreds of miles with Spark driver, and it beats both of them in my opinion with how much you can earn per hour. 2 things i hate about this app is #1 the costumer service; the app would get this error where an order that has been picked up and will still be in the system. That error would cost you time just waiting there and when you contact Costumer support, theyll claim that you will receive reimbursement for your inconvenience but you will NEVER get it. Good luck disputing any type of errors on their part; Spark map giving you wrong address, App telling you to bring back an order that was not picked up by a costumer to a nearest Walmart, etc. You will NOT get reimbursed. #2 the tip system; this system is whats stopping this App from being the greatest delivery app of all time. if i see that i have to drive 13 miles for a delivery, and im earning $18 dollars from it but im only receiving $6 today and ill get the "tips" 24-48 hours from that day then ill lose interest in doing that. Why not just let us earn the entire total if were spending gas for that delivery?
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