MARTI User Reviews

MARTI: TAG & Scooter
MARTI: TAG & Scooter
MARTI TEKNOLOJI LIMITED SIRKETI

Top reviews

Bad application !

BinBin is better !
I m trying since weeks to verify my account but the app not working … I even sent them email and I included my ID card and passport but they keep asking to upload via app … I explained many times that I already did that but no one hearing me !

With BinBin I verified my account in 5minutes
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Needs improvement for foreign cards and phone numbers

Tried once, great experience with a local credit card and phone number. Couldn’t verify a foreign number (didn’t receive the verification message) and couldn’t use a foreign card (just received an error message), hence 4 stars.

Using marti

It’s difficult to use for tourists

Foreign user

If you are a foreign user it is impossible to use this application. But i can’t say i am suprised since it is a turkish made application.

Very disappointed by the marti app

I am not a Turkish citizen and I tried to rent a scooter I couldn’t cause I think they don’t accept non Turkish citizens I tried to verify my profile thousands of time but it isn’t verifying maybe because of my non citizenship don’t know or maybe there is no one accepting the account request.

Verification disaster

Hi there
Unfortunately, there are so many problems for verifying the identity of users whether with passport or Kimlik. In this competitive market it would damage your brand and will limit your customers. Please facilitate verification and expand your market accordingly.

This app didn’t work !!!

I have been trying to verify my account for a month and it's not working

Ali

Highly recommended!! Nice application , efficient time using and cheap

Literally the best customer support out there

I don’t usually write reviews as I don’t get enough time to do so, but have to admit, Marti’s customer support staff is absolutely the nicest out there, I had an issue with a scooter that wasn’t working properly, literally after a minute of sending a feedback to them, they called me regarding that issue and immediately offered a refund, this is the way a business should be working like, Marti’s might not be the quickest scooters out there, but it definitely has the most friendly and English - speaking staff and that’s what matters the most to us non Turkish residents / tourist.
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Can't use the app

I cant register to use it when i put my passport photo it tells me make sure your information is matching when its matching i cant verify my account

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