Leave a Review Gosund
All WAS good …..
All was good with all my gosund plugs until we changed to city fibre, faster broadband. Now non of my plugs are recognised, even Alexa won’t recognise them. I have tried without joy now over the last 48 hrs many many times & non of them work now, even my tv lights don’t work. Not happy that there is no support from either brands to help eitherShow lessMacs ms
Its Super Good
i love the way it works and never crashes i don't know what these people are talking about. the only thing that's bugging me is the that when its not connected to the internet it will flicker but other then that its amazing.JJDAKIDD is him
Not working
I got a new Internet provider today and no matter what I did the switch in my garage will not link to the app… after following all the instructions in the book and still won’t work… I had this switch in my garage for years and it worked fine until I switched Internet providers… might have to find another Wi-Fi switchShow lessTutuman69
Love these lights!!
I have been using this app for a couple of months now and I absolutely adore that I could turn on my lights without having to get up out of bed or turn off the lights from my bed via my Alexa and everything was perfect until a few days ago, we did have a couple of power outages, but now it isn’t connected and it said it’s not able to connect. I’ve tried three different times and I’ve reset everything and deleted the app and reinstalled it and it’s still not working. I’m hoping that I could get some help and someone could possibly walk me through how to reset it because the lightbulbs are not even two months old so surely they can’t be blown out already. Kindly respond. I already submitted a request for help as well as left my email and phone number thank you so much but other than that, I give this item 5 stars for sure and I absolutely love the app!Show lessStaceface36
Pairing works din in AP mode and not at all with EZ
Not sure why keeping offering pairing EZ mode, as it never works and waist of time (Apple iPhone 13 Pro Max, iPad Pro 2022).
Works better than Lumen.
But it is NO match with Apple HomeKit.
Sad you do not support Apple HomeKit.
Forces me to replace your product with Meross, which supports ALL 3.
Pairing with Apple made scanning QR code missing with GoSung.
However the hosing smart plugs are way better designed, compact circle, possible to plug 2 on same electric (North America standard double plugs boards).
Once plugged, integration with Alexa is easy.
Again, no compatibility with Apple HomeKit is deceiving. As customer I don't care if Apple is the problem or is GoSung does not want to pay Apple royalties to integrate with HomeKit! I want a product compatible without being forced to use 2 different applications to manage smart home integration tools.
It seems Only Meross understanding this, why can't you?
Note: feedback form / Suggestion not working on iPhone 17.4 iOS. GoSung Application. Category is mandatory field and cannot be selected.
So cannot submit!
French language is pretty good except no setup appears in French. Schedule, colors, time selection...
This is not new, and never corrected.
And Time Zone America, should be USA /Canada
And default Toronto, can be set to Montréal (550 km from Toronto) base on location.
Application improved a lot over the years.
But GoSung need to work on compatibility.Show lesslpalardy
Time zones
The devices do not update if you change the time zonesBad Rod man
Absolutely garbage
Do not spend your money on any of these products, if it’s to late don’t open the box & have it returned & get full refund. Terrible customer service & all devices will brake after just a few weeks of being used. I recommend any other company but thisnfhlyjor
App does not change schedule
I have plugs coming on & off based on old schedules. Entering a new schedule or editing a previous one does not seem to change when the plug comes on & off. This app is extremely flawed. I font know whois controlling my clubs - its not me.Hsmish
Gosund socket
Sockets work well, once there’s a hiccup in the house power system, sockets take forever to reset automatically, some need to be done manually. Resetting manually is problematic due to accessibility location.
If Gosund could correct this issue, they would be 4/5 stars.
We are moving on from this brand cause of the above issue.Show lessMwolverine1817
CAN’T EDIT SCHEDULE
Hi, i used to be able to edit my preset schedule to turn the plugs ON AND OFF but this time I can’t seem to find my presets anywhere. There is no option to edit my previous setup but instead it only gives me an option to add a new schedule. Please fix this.Hobbyist™
