Leave a Review Gosund
Makes no sense
I like my wall plugs, they were easy to set-up and they work great - but the wall switches to me is a different kind of being bass-ackeard which doesn’t make any sense at all - when my lights are on so is the red indicator light is on as well, but when you turn the lights off there should but a little green light so you can find the switch in the dark but there isn’t any - why do I need a light on the switch when my lights are on that make zero sense - and every ad I’ve seen shows the green light on, so yes I feel as if I was lied to or plainly mislead by GosundShow lessU. Yates
Very suspect app.
Not only is this fiddly to set up... but 2 days after installing the app I found that my iCloud account had been compromised via an attempt to log in on a device in China (close to where the plugs/apps are produced).
The first of any such attempt in over ten years....
Immediately deleted the app and have scrapped the plugs as there is no other way to manage them.
Will purchase plugs that don’t require such a clunky, and suspect app in future. Beware!!!Show lessSalzzee
This doesn’t even deserve 1 star
So you are telling me I need to BUY a new WiFi router just so I can use some LED lights on my TV? I am terribly sorry that my wifi is too good for your device... It comes with no controller, and just assumes that you can download a magic app that makes you put in your WiFi password every 20 seconds.. My WiFi is 5 GHZ and I am not going to buy a whole new router just so I can use some lights..... When I try and sync, it doesn’t pair, so it tells me to connect to it on my WiFi connections. It doesn’t even show up, so now I have just wasted money on something that’s doesn’t even work... Thanks a lot!Show lessboi123456784
Some bugs
For Christmas I got 4 smart plugs which required me to download the app, no problem. Next step is the 2.4 vs 5 ghz WiFi. Took me about 30 minutes, but I was able to separate my WiFi into that. Next was linking with Alexa. To link with Alexa’s skills, Alexa’s app wanted a phone number to log into Gosund, which I never provided to Gosund. On a whim I entered my email (into the phone number part, because it doesn’t give you an option to enter an email so I did to just see what happens) and password I created and it worked perfectly fine. The actual device works great, but the instructions are pretty much trash once it gets to linking your smart device to Alexa.Show lessAJADE135
This is the best app ever invented
I suffered for 2 years using WEMO which intermittently crashed, barely worked and made me want to rip the outlets out of the walls and run over them with my car. I replaced them with this system and not only were they less expensive but the app actually WORKS EVERY TIME - it is functionally flawless, at least in my network. No rebooting, no saying it can’t talk to the outlets, no forced sign in every time you have to reboot the system.....it is an absolute pleasure to use. I would recommend this 2000% . I would send their development team a nice fruit basket if I knew the address . Thank you!!Show lesscp_atomicpunk
Developer Response
Thank you, we really appreciate you taking the time to express that. If you have any questions for us in the future, please don't hesitate to connect with us at globalservice@gosund.com.Shelf life 6 months
Great idea to begin with and lights work fine but since the recent app update and after only having the bulbs in for just under 6 months, the device(s) have gone offline. I have re-set, installed the Wi-Fi, the WiFi bulb and still constant flashing rapid and slow! It appears to be a common thread that the issue arises after several months of the initial install. It’s really frustrating! Particularly as it has to be set up and controlled through the app. If they resolved this issue then it would be worth it, but until they do, buy another brand! Hence 2 stars and I waited for a few months before reviewing the app.Show lessTallette
Works really well...notification for power outage please.!
System works a treat for me, bulbs and plugs all functioning great and easy to connect.
If there isn't already, can there be an option to notify my phone if the power has gone off and come back on in the house, as when it does all lights/switches default to 'on'. A notification would mean I could switch off again remotely.Show lessNikboy3012
Cannot add to google home device!
Why can’t google home find device to add so google assistance can be used to turn on and off?Caterme
Won’t work withAlexa
Useless!! Absolutely useless!! Why am I fighting with yet another “smart” app that is ridiculously trying to make it impossible to lync with me Alexa home. I create an account when I download the app and then I go to Alexa to sync and of course it says I have log into my Gosund account to continue. First ten times I try it just keeps opening my gosund app and then nothing. I tried closing both apps and starting from Alexa, but nothing worked. Until I deleted the gosund app and then seemingly tada and it takes me to a gosund login screen. Oh wait... it wants me to login with my phone number which was never asked for by gosund and seemingly there is nowhere in the gosund app to link your phone number to your account. This makes perfect since... gosund uses your email address to create an account and then tells alexa to log you in with a phone number. Yeah this is a seamless solution to my home automation.😤😔☹️Show lessRewards if you can
Developer Response
Hello, we apologize if we failed to meet your expectation. It’s not the experience we wish to create for any of our customers. To better assist you, please feel free to reach out to our online customer service email: globalservice@gosund.com.Can't connect to Alexa
Tried several times and also on differemt devices.serkera
