Leave a Review Gosund
Doesn’t hold settings, Have to reconfig devices again and again.
The app is a mess. The devices keep on disassociated with the app and I have to keep them adding again. I have got five gosund smart plugs and I have set up the Wi-Fi connection with them using the app. After a few days I have noticed that the app is showing all devices as disconnected I checked the connection with the plug but I could see that the plugs all are connected and have red light on it. They can’t figure again with the app I have to reset the app and connect again all the plugs. This became an infinite loop, the devices keep on disconnect it from the App and I have to reconnect them again and again.Show lessjobindaniel
Loved at first but recently experiencing issues
Absolutely loved this product when I first got it(single outlet units). Recently I started to have issues where it says offline whenever I open the app even while the light that’s plugged into the outlet is on. Will eventually come online but never had this issue in the past. Also having an issue controlling the unit when I’m not on the network at home which is an issue I’ve never experienced before. If the issues get fixed I’m sure I’ll love it again but until then I’m frustrated before
It was perfect.Show lessbigryan76
Excellent switches
I bought a couple of these switches about a year ago for a set of light switches located in an inconvenient location behind a door. They worked so well I bought 2 more to eliminate a Smart Home hub and WiFi light bulbs that were a pain to manage just using an app.
Having a switch along with an app you have the best of both old and new technology. My wife hates using technology so she is able to control lights with the switch and I can use the app to set routines to keep our home lit when away. Another benefit is I can get rid of the expensive WiFi LED bulbs and buy less expensive LED’s.Show lessFlubtheupdate
Developer Response
Thank you, we are happy to know you feel that way! If you have any questions for us in the future, please don't hesitate to connect with us at globalservice@gosund.com.Well designed
I have a number of smart plugs but these are by far the best designed allowing them to be placed side by side in a double socket. All of the other makes are far too large so I will be replacing them in the near future when I can find these at a bargain.teddyjeff2
Amazing piece of equipment
My son in law told us about how we could operate lights from our phone. It was kind of a joke at first. We installed two socket switches on lamps in our living room. We are getting to the age where it is difficult (Not Impossible) to turn on lights. Next we installed one in our pole barn lights because I sometimes forget to turn them off before coming in the house. We now have them on the garage lights. Nice to turn on before entering the garage. Now for fun we have one on each of our night stands in the bedroom
Had a blast turning on and off lights when we had visitors. Some thought we have ghosts.Show lessFun Old People
Developer Response
Hi, Thank you for your comment. If you have any questions for us in the future, please don't hesitate to connect with us at globalservice@gosund.com.Excellent light strip with seemingly infinite color choices
We love these lights! They are excellent quality, with a HUGE variation of colors plus some fun effect choices. More of those effect choices might be a nice improvement. I would have them rated them five stars if, as you hold the color wheel down, the color changed as you turn the wheel: you only get to see the color you are changing to once you lift your finger off of the wheel.Show lessNatban
Finally!
I got my new place about a year ago and my sister got me these sockets when she installed my Alexa. I seriously just got around to installing one of them as a light and I couldn’t be happier. Since we all have our phones in our hands 24/7, it was nice to be able to work practically everything in my house with the touch of an app.
It’s nice to be able to turn the light on before I get home so I don’t have to walk into a dark house.
Super easy to install. Highly recommend.Show lessSallypatch
WOW FACTOR
I bought these not knowing anything about accessory lighting. The hardest thing about the install was getting the power sources, as I have 4 sets on my upper and lower cabinets. I have been truly amazed by the respuesta from people who see them. They emit a nice even light, and the app is SUPER easy to use. The only complaints I have are that they tend to lose connection to WIFI on my network, and that you cannot purchase additional power transformers. I have close to 16+ft of “scrap”, and no way to use it.
Other than that.... LOVE THEM, TOTALLY WORTH THE PRICE!Show lessvbmixer
OBSESSED
I am obsessed with GoSund’s product line. I originally bought the LED lights for the back of my TV. They were easy to install and have added so much extra ambience to my TV watching experience. I decided to take it up a notch and order the LED lights that plug into a regular wall outlet for under my kitchen cabinets as well as the multicolor light bulbs for my bedroom and living room lamps. Everything is so easy to set up and I love being able to manage all of the lights from one single app on my phone. It might sound silly, but in this midst of such a crazy year, these lights have brought me so much joy and I look forward to the evenings when it gets dark outside and I can fill my home with colors that reflect what I’m watching or the vibe I’m feeling that day. I would recommend this brand to anyone (and have shared the links with all of my friends!) and will absolutely be purchasing more in the future.Show lesssariefitzgerie
Developer Response
Thank you, we really appreciate you taking the time to express that. If you have any questions for us in the future, please don't hesitate to connect with us at globalservice@gosund.com.App is locked on shopping page and no tech support
Worked ok for about 10 weeks; although kind of glitchy. Despite setting up times on switches, lights came on and off randomly upon occasion.
Beginning yesterday, when I open the app opens to a shopping screen - to buy more Gosund products - and is locked on this screen. Also my data is locked. I can’t operate switches. They seem to be off the settings. I have tried to find contact info for tech support and only found a site where you could post a question. So far no response. I may have to uninstall, and hope in reinstalling and setting up each and every switch again I can circumvent this problem. I wish I had bought Nest.Show lessjosast
