User friendly in all ways
Booking is easy (except peak time) , constant updates about the bus timings for pick up, price tags and e-receipt provided for reach trip.
Great service in the peak
I had a great driver this morning who made the journey very pleasant..
Frustrated passenger
I am finding it increasingly difficult to get a bus early in the morning 6:15-6:30am.
When I can get a bus my pick up has changed making the pick up point much further away, but usually I cannot get a bus as the waiting time is between 15-30 minutes, and invariably I end up walking.
The service up until a few months ago was a lot better so not sure what has changed in this time but you are certainly making it as hard as possible to keep my custom.
On the plus side your drivers are great. All very friendly and punctual team.
When I can get a bus my pick up has changed making the pick up point much further away, but usually I cannot get a bus as the waiting time is between 15-30 minutes, and invariably I end up walking.
The service up until a few months ago was a lot better so not sure what has changed in this time but you are certainly making it as hard as possible to keep my custom.
On the plus side your drivers are great. All very friendly and punctual team.
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Great service
This is a wonderful service.
Good but needs improvement
Cooee is a great way to travel. I use it almost everyday but there is one problem. The bus I book is always for 30 mins and it takes a really long time.
Saved my morning
When I missed the train at Schofields station.
This was the best alternative for me to take metro. I only wish it could widen the service area, thanks.
This was the best alternative for me to take metro. I only wish it could widen the service area, thanks.
So convenient and easy to use
When you don’t have to wait for ages and can get to your destination at a reasonable time, Cooee buses are a perfect solution for a crowded area like Schofields where parking at the station is limited.
New update is really inconvenient....
Cooee has just made a new update which REMOVES the estimated time of arrival until you are already on the bus. How are users meant to know when to cancel and just book an Uber? You may think I am being extreme, bu Cooee is like almost always a 20-40 minute delay... I understand peak hours, and traffic but there has just got to be a better way.... It's really disappointing to see that there has been a downgrade.
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Convenience for the commuters
Cooee bus is really convenient for the general public commuters who can’t get to a public transport station in their own car. The Cooee bus picks you up from door and drops you off the station. Same lift after work. It saves you time and effort to find a lift yourself and the cost is very low. The only downside is that during the rush hour there may be less services due to high demand. So plan ahead and book the bus earlier is the key.
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Inconsistent
You need to add more buses. ETA keeps on changing from 4:20 to 5 pm??? been in the bus for a LOOONG time just keep on going around. Drop off also keeps on changing making it too far from my place. Idk what happened but before it wasnt like this at all. Im so disappointed.
