Saris Utility User Reviews

Saris Utility
Saris Utility
Saris Cycling Group, Inc.

Top reviews

problem

problem for connecting and no help from Saris!!??

Response from developer

Send us an email at developer@saris.com and we can get you connected.

Moi options

Add a timer if possible
For new people it hard to setup and get going

Does what you need, works well, but could be improved

Overall, the app does what you need. Calibrates and performs basic erg mode control of your trainer. The UI is functional, but not pretty. Some ability to co trim the erg mode settings for when you need to would be nice. I would love to be able to set buttons for 350, 275w etc beyond just using the built in numbers and +/- 10w.
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Response from developer

If you open the settings page of the app, you can predefine your five workout zones. Give that a shot and let us know!

Total waste of time.

Bluetooth just won’t connect. I turned everything off and on a number of times. The troubleshooting page said everything was good, everything had little black ticks. Still wouldn’t connect.
Combined with my Saris M2 trainer yellow knob not “clicking” as advertised when you tighten it against the tyre there is no doubt that I won’t be buying Saris again. Saris need to have a really good look at their products.
Murray.
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Response from developer

Shoot us an email at developer@saris.com and we'll see if we can help get you connected and feeling resistance.

Cycle ops hammer

Gave 1 star

I am able to connect via Bluetooth resistance doesn’t change in saris app when using erg mode

When on Zwift fully connected but no resistance when going up hill

Saris customer help now will not return my messages, very disappointed

If only the Bluetooth worked

The trainer itself is a good piece of kit but the Saris app is terrible. It connected to the trainer the first day and has not been able to connect since then. I have deleted the app and reinstalled it, turned off every Bluetooth device except the trainer, restarted my phone and iPad and still nothing allows it to connect. Surely the manufacturer of the trainer could make an app that connects to their own equipment.
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Response from developer

Hey Doug, That's a new one for us. Did you try going through the troubleshooting page? It should be able to detect whether BT is on, if permissions have been granted, etc. If you are still running into issues, shoot us an email at developer@saris.com and we can work through it with you.

Dropouts

Constantly dropping connection on Zwift. Paid too much money for this kind of issue. Very disappointed.

Easy to Use

Very easy to use. The calibration process is quick.

Lag time in resistance.

There seems to be notable lag time between when a resistance increase occurs and when it should occur.
I also observe what appear to be incorrect resistance levels, completely out of synchronization with Zwift.
I’ll try to calibrate.
Thanks.

Simple and effective

Calibrates without fuss. Dials up proper wattage and is easy to use. No frills but effective

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