theLotter US User Reviews

Top reviews

Megaplier disfunctional

I have to go to the website to purchase tickets bc the app doesn’t allow megapliers.

Response from developer

Hello! Thank you for your comment. Please note that we do support the Megaplier feature on the app. After selecting your numbers, you will find the option at the bottom of the screen. If you are facing any issues, we suggest updating the app to the latest version. If the error persists, kindly send screenshots to care@thelotter.com so we can assist you better. If our response is satisfactory, we kindly request that you consider updating your review. Your feedback is important to us and helps us improve our services. Best regards, TheLotter Team

Haven’t won much but…..

Enjoying the mobile app, being able to get up with the jackpots. It is easy to get your numbers in and sit back and see if you get lucky.

Response from developer

Hello 👋 Thank you for your review! We're glad to hear you're enjoying the app and finding it easy to use. Best of luck with those jackpots! TheLotter team

Great site to play loterry

I like to play with this web .. It’s simple and they send you an email with you win

Response from developer

Hi Zuzausa! Thank you for your review! We’re glad you like our APP. Wishing you the best of luck! TheLotter team

Love it!

Really easy to use! And fun!

Response from developer

Hello Trb9, Thank you for your review, wishing you the best of luck! TheLotter team

Super Convenient

Straightforward app that allows me to buy my lottery tickets without leaving my home. I also like the subscription service offered.

Response from developer

Hello Paulk9991, Thank you for sharing your experience! We are so glad to hear you’re enjoying it! Please do not hesitate to contact us anytime via our chat 💬 Wishing you the best of luck! TheLotter team ☺️

Love it! So convenient

I was skeptical at first about buying tickets online but I called the lottery and they knew exactly who theLotter was which made me feel more comfortable. I love that I get alerts when the jackpot hits the amount I usually want to play which is also a reminder to get my tickets. Not having to run out to the store in case I forgot to but my tickets is a huge bonus.
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Response from developer

Hi Jessica, Thank you for leaving your comment, we are delighted that you shared your experience with us and that you feel the experience simple, safe and secure. Keep in mind that our chat 💬 is also available 24/7 to assist you better. Wishing you the best of luck! TheLotter team ☘️

Automation

I’m a fan of the subscription features on the TheLotter and I think the fees are reasonable.

Access to large pools is also a huge plus. Hoping as more users join the fees will go down, but not betting on it. Overall, would recommend.

Response from developer

¡Hi there! Wow, it’s great that you feel that way using our App, and we love even more that you enjoy the subscription feature. We hope you win big soon! Best regards, TheLotter team 🍀

Love it

Makes the Lottery easy to play. It could be more user friendly. It is a little clumsy at times.

Response from developer

Hi MKatme, Thank you for sharing your experience! We wish you the best of luck! 🍀 Thelotter team

Can’t use anymore

Keeps saying I’m not in my state when I am

Response from developer

Hello Janedoe1997,   Thank you for leaving your review, kindly note that these kinds of errors can occur due to multiple reasons. First of all, if you are using a VPN we suggest turning it off while using our website. This can also happen by the internet provider company, you can try connecting to another network. Also, try to update your app, this will take pending updates. Make also sure that your GPS is turned on. Keep in mind that in order to play our system needs to detect that you are physically located in Texas.   If after these checks you are still having the same issue, please contact us with a screenshot to service@mx.thelotter.com and care@thelotter.com to assist you better.   Best of luck! theLotter team

Use Jackpocket instead

I won some money and submitted a withdraw request and I’m still waiting for my winnings. Chat was unhelpful. When I submitted the request it stated it will take 1-5 business days, however, in chat they said “there is no timeframe for a withdrawal. Use Jackpocket instead…you’ll get your money within 3 days.
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Response from developer

Hello there! We apologize for the inconvenience caused. Please note that withdrawals can take from 1 to 5 business days to be deposited on the same payment method registered. In order to check your case kindly please send your email address and full name via email to care@thelotter.com to assist you better. Wishing you the best! Thelotter team

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