User Reviews: citizenM | Booking Hotel Rooms

citizenM | Booking Hotel Rooms
citizenM | Booking Hotel Rooms
citizenM Operations Holding B.V.

Top reviews

  • Great Stay Great Location

    Very clean hotel in a nice area with plenty of eateries and things to do. The rooms are very modern with electric day/night shades, operate the tv, lights, etc through an iPad! A great stay of looking to not be on south beach. I’ll definitely be back
  • Absolutely loved this hotel

    I normally don’t rate places online but this one truly deserves a review for their excellence! I absolutely loved everything about this place and would definitely recommend! Whenever in Miami please check this place out! 👍🏾
  • Wonderful Stay

    Very unique place!! Very clean place. The bed was very hard was our only complaint….. Staff was outstanding and would help in anyway! Thank you all!
  • Completely crashing Update didn’t work

    I’ve been trying to login for a month and can’t. It sends a link for passwordless login and I keep getting the error message something went wrong. Today, the entire app won’t load
  • Best deal at CDG

    This is our second time at CitizenM Roissy and we wouldn’t stay anywhere else. It has everything a traveler would want: friendly, accommodating, multi-lingual staff, pleasant surroundings, and good food…all at an attractive price. One of best showers and comfortable beds we’ve had. Still, the number one benefit is the staff.
    Thank you, Merci beaucoup, Danke.
  • Great location

    Location was optimal! Atmosphere was perfect ! Best hotel breakfast ever ! Staff were friendly and kind ! Pictures ! Roof top bar was an awesome end to the long days
  • Amazing!

    My boyfriend and I had an amazing time!! Drinks were great! The room was amazing! Loved the amazing city view, shower, and bed. We loved the lighting and how we could change the mood of the room. Location was great! Was able to just walk to the Space needle, Pikes Market, and had many options for restaurants and coffee shops. Was there to celebrate my boyfriends birthday and to just have a little getaway alone together. When we got to the room it was decorated for his birthday which was an amazing surprise. He loved it! Thank you so much for taking the time to make our stay extra special. We will for sure stay again!
  • Stayed 1 Night - Great Experience

    A wonderful experience checking in & checking out. Staff were friendly & warm. Be sure to download the app to check in & out. Would definitely stay here again. VERY close to port of Miami & Bayside outdoor mall. Safe neighborhood too. LYates199
  • App is broken

    When I try to log in, the app asks for my city in a never ending loop. This happens for both password and password-less log in. Completely unusable.
  • The app is a crap

    The hotel is good especially for single travelers. However, though it serves everything in a smart way (from its app end), this app doesn’t know how to reset up your password! It sent me an email with a “magic link” that I can click in to (maybe) reset up my password or at least place an order of my food. Unfortunately this magic link only lasts for 3 seconds, and even before I can search on the website to find a way reset my account, it already cut me off and return to the dumm page asking for my password!

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