Pickup by Capital Metro User Reviews

Top reviews

Great way to get around

Its a Great way to get around in austin. I just wish that the route came out to buda.

Affordable transportation

If you live in a zone with coverage, it’s a huge help for getting around without paying absurd rates.

Ride share

I enjoy the pick up up because it is helpful for us the one who use the service to get around and and also I hope and the future that they can expend pick up into Austin as well

Love this service.

Great service and I am very thankful that Capital metro provides it for such a reasonable price. There are many people in Austin who are struggling financially and this is a life saver for people like myself. When it is this hot out and your skin is as white as mine, a service like this can be the difference in me being severely sunburned and not sunburned at all. Thanks for doing this for the community
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Sorry..

It was nice the first few days but I’m not sure what happened there was a sudden shift

The drivers keep thinking I haven’t payed even though I’ve paid with my debit card I’m tired of trying to prove that I did pay it makes me anxious and feel bad also the recent driver I got was driving really fast I wanted to cry please pay them more I don’t want them to take out their anger on me it’s already hard leaving the house I’m still crying
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New rider

I have been using pickup for a couple years now and I have been impressed by the service. All the drivers are very nice and friendly and courteous. They are very considerate of my visual impairment. I am very grateful and appreciative of the drivers and the service in all. Thank you drivers and Capmetro.
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Great customer service

She was very knowledgeable in devices that Pickup provides as well as routing. Road handling skills excellent!!!

Super Easy

Easy to get around.

Excellent!

5 stars all the way around

Alegria

I hope that is her name. She was awesome. So friendly. I always enjoy riding PickUp.

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