Additional Beverage Please
We live in the upper Midwest, land of winter snow and ice. When our two new Freddy’s opened here several years ago, I was initially surprised that hot coffee wasn’t offered as a menu item. I often meet with my aviation business customers to catch up yet Freddy’s, in spite of good fast food options and the best custard available, does not offer coffee. I have made several past years requests to our Cedar Rapids Freddy’s franchise owners to raise the issue with the Wichita corporate offices, but we still don’t have coffee available and winter is not far off - again. PLEASE consider offering coffee and may I suggest them consulting The Roasterie in their Kansas City backyard for a Signature blend vs the pretty dull food service provider coffee options. Sincere thanks in advance for considering my request.I am heartbroken that I don’t live closer to a Freddy’s
I lived in the south for a summer so naturally I went to Freddy’s every chance I got. And let me tell you, this app is a delight.
They give you free rewards just because, on top of the rewards you earn, and it’s joyous.
But now, I’m back on the West Coast, and the nearest Freddy’s is a 3 hour drive towards Nevada, leaving my heart broken as I receive countless emails of free rewards, and encouraging texts to come back. It feels like I’m seeing pictures of my dog on vacation, waiting for me to come home, pawing at the door.
I cannot wait to be reunited with Freddy’s as soon as I visit the Midwest this summer.
10/10 Rewards app, has never let me down.Useless app
Worthless app for a number of reasons. 1. It doesn’t retain my credentials with Apple, so I have to forget my password every time. And apparently this app uses the same URL as Mad Greens, so it impacts my MG app. After multiple requests for a password reset, I can finally get in. But since I know there’s going to be a delay, I have to get this app “ready for use” at least 30 min prior to ordering. 2. I use many other restaurant apps, and the ordering on this one is just goofy. It doesn’t allow you to customize with all menu items such as pink lemonade or adding extra pickles to the sandwich.
It’s too difficult to redeem rewards. Last Saturday there was an onion ring reward. I added to the item to my cart and selected the reward, which is difficult to find by the reward by the way, yet the reward discount was not reflected on my final purchase. Fearing I would be charged for the item and have to call for an adjustment, I gave up and drove to the store to place my order.
There’s no option to order for drive through pickup. Only in store pickup.
Developer- There are MULTIPLE comments about these very issues. Many comments are more than a year old. Why haven’t you fixed them? Im a busy mom on the go, and this app’s lack of function is a large reason why I don’t frequent Freddy’s as often as I would. It’s too cumbersome of an app.