Still don’t have it together in 2024
I wrote a review about this app two years ago and I didn’t think it was possible for it to actually get worse. Fast forward to today and you can’t even log into the app anymore. I save my credentials in keychain so I know it’s not me. Even when I go thru the process of “forgot password” and change it. The password I just made and was just confirmed still shows up as incorrect username/password. It’s wild to me how you just let stuff like this go on and heads are not rolling because it’s gotta be costing you some serious business. This is stuff most people figured out during the pandemic and there’s restaurants a lot smaller than Freddy’s absolutely slaying it in this space. I guess Freddy’s is doing well enough where addressing these issues and getting their app working isn’t a priority so me wasting time driving over there and spending money with them won’t be a priority for me.
Update: the app is definitely broken. If you go to Freddy’s online and use the same credentials the app won’t take, the actual website will log you in. Sadly you can’t access rewards as anything related to rewards shoots you over to the app. Again shocking we haven’t figured this out yet but until you do, best of luck!
Update: the app is definitely broken. If you go to Freddy’s online and use the same credentials the app won’t take, the actual website will log you in. Sadly you can’t access rewards as anything related to rewards shoots you over to the app. Again shocking we haven’t figured this out yet but until you do, best of luck!
Show less
