I have spent a lot of money with the McAlister’s in Clinton, Mississippi from dinner for 4 to catering. I have yet to see my points added to my rewards. It is the same way in Byram, Mississippi too. I purchased a potato as recent as 6-1-24 and the cashier at the Byram location said the point will show within 24-48 hours. Of course nothing had been added. I am beginning to wonder if the employees are adding my purchases to their card. It is ridiculous. Oh and if you contact the company the same scripted information is always an apology but they can not add points, even if you send them proof of the receipt. Be very careful if you think McAlister’s employees or the company will make sure you receive your rewards. RIDICULOUS EXCUSES OR EXPLANATIONS!!!
They even have reasons why I can not receive awards for catering or just a salad. It is strange that I fo not have problems with NEWKS, Chick-fil-a, Starbucks, etc…
p.s.
The employee at the Byram location kept asking me scan my app so I can receive my free tea and guess what, she ended up taking over 1200 of my points but she did not know what to do
Employees and company is a JOKE!!!!!
EXTREMELY FRUSTRATED!!!!!!!!!!
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