Nerivio User Reviews

Theranica Ltd.

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Ew

Not only it inconvenient to have to set up a whole app to use a treatment device but this thing is awful. Spent like hours to delete things to have enough space on my phone to download a stupid app then spent like ten minutes to set it up. And i used it for a total of like 10 seconds before I couldn’t stand the feeling of it. It feels so freaky and disturbing. Honestly one of the worst feelings ever. I don’t see how this can help with headaches when I can’t wear it because it feels so disgustingly awful. The thing is sticky to put on then it like vibrate. Gross. I hate sticky. I hate vibrations. Even worse combined.

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😀😁😆😎😆😎😎😏🍔🍉🍊🍊🍎🍊

a month ago

I’m glad I have this

I used Nerivio preventatively every other day for six months as a part of a study. I kept up with the daily dairy every day. No problems with the app, but the preventative treatment did not work for me. NOW, I use it for acute migraines with the guided imagery, and it helps a lot. BUT, the daily tracking dairy has become infuriating. Almost every day, I have to redo the dairy to get the info stick. It never did that before. It is already time consuming to do every day, and then to have to do it multiple times is crazy. AND, sometimes it just won’t stick for a day no matter how many times I do it. All that being said, I’m very glad to have Nerivio especially with the guided imagery. It is the new frontier for chronic pain.

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Singcb

4 months ago

Response from developer

We’re glad you’ve found relief with Nerivio acute treatment and that you’re enjoying the Guided Imagery, Education, and Relaxation (GIER) feature in the Nerivio app.📲 Our app team is fixing this issue. Always make sure you have the latest version of the Nerivio app, and if this continues, please contact Nerivio Cares (937-637-4846 8am-8pm ET, M-F) for further assistance. The Nerivio Product team would also be happy to hear more about your experience with the migraine diary, as we’re always striving to enhance the Nerivio experience for our users. If you’re open to sharing additional feedback, please email info@theranica.com. 📩

New update now glitchy

I have been using the Nerivio for a year with no problems from the app, until the latest app update. Now the classic acute treatment video loses sound randomly. It is distracting when trying to fully relax during treatment. Please repair.

lola_b

5 months ago

Response from developer

Thank you for sharing this feedback. Always make sure you have the latest version of the Nerivio app, and if this issue continues, contact Nerivio Cares (937-637-4846 8am-8pm ET, M-F) for further assistance.

Works but pricy

I have to do 2 treatments in a row to get rid of my migraines and you only have a handful of treatments per devise. There should be a way to charge the devise and refill from app at a reduced price vs buying a new one each time. I would also recommend allowing the treatment to be stopped and resumed at any point for remaining time left….if you pay for 15 treatments of 45mins you should get that amount of time.

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abc671989

8 months ago

Response from developer

Thank you for sharing this feedback. Each Nerivio REN wearable provides 18 45-minute treatments. You can pause the treatment session for up to 5 minutes by touching the pause button. Each session can be paused up to 3 times. If a treatment is not resumed within 5 minutes, it will be stopped automatically. This feature helps maintain the effectiveness of the treatment and ensures that users complete the recommended 45-minute session for the best outcome. If we can be of additional assistance, you may contact Nerivio Cares Customer Support: (937)-637-4846 M-F 8 am - 8 pm ET. 📞

It doesn’t come on!!

After completing all the work up with the arm ban to work, i turn the device on also with my telephone and nothing happened. Now you’re thinking that this is a waste I have a migraine I’m trying to do something about it and I go to put on my arm band in the machine does it come off? Very frustrating now my headaches, and now my migraine is worse. I tried this for the last three days and I can’t get the machine to connect to my cell phone. what is there to do. do I have a faulty arm band please respond.

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Crack77777

a year ago

App needs work

The device itself is a brilliant concept, but the app is fury-inducing. I usually have to reboot my phone at least once to get it to connect and I have a newer iPhone. It often gives me messages that it’s not set up, or that I don’t have permissions, even though neither are true. I think the device experience would be much better if the app was not such a pain.

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rhinocersauce

a year ago

Device awesome, app okay

The Nerivio device is wonderful BUT the functionality of the app is only mediocre. It often freezes when I try to open it, so I have to remove it and reinstall it. That’s annoying but fine when I’m home. But if I’m somewhere with no internet access, I’m out of luck and in for a migraine attack.

Zoakland

a year ago

Very difficult to connect but treatment works as a daily treatment

I spend 15-20 minutes every time I want to do a treatment trying to connect this thing to my phone. I then want to throw the entire thing across the room, vs staying calm and meditative, which is the state in which one should be for this. For the love of all that is good, if it’s apple or this app, not sure , but it’s more painful than poking my eyeballs with needles.

However, I have chronic migraine disease, which means I get 15+/month so the goal is to do this daily. When I do that I think I’m reducing the frequency and intensity, so thank you to the developers. I do the treatment in combination with meditation and visualization, visualizing the migraines permanently being removed from my body. I think it does help.
Best of luck to others! 🙏🏻😀❤️

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Swissk29

2 years ago

Response from developer

Thank you for reviewing the Nerivio App. For connectivity tips, please give us a call at Nerivio Cares at 937‐637‐4846 Monday‐Friday 8 am ‐ 8 pm ET. How to connect your Nerivio device: 1. Make sure Bluetooth is turned “on” on your phone. Do not try to pair the device from the Bluetooth menu. 2. Place the device next to the phone on a table. (If the device is on your arm please remove when connecting.) 3. Turn on the device by pushing the power button (green light will flash slowly). 4. Open the Nerivio App on your phone. 5. Select connect device. You will see a spinning wheel and will be asked to pair the device. 6. When the green “start” icon appears in the center of the screen, you are connected and ready to treat!

The Nerivio device saved me from tons of medication

At last, I have a migraine treatment that doesn't make me sleepy, exhausted, and feel like my jaw will be dislocated (tnx to rizatriptan, yikes!). I’ve had migraines since I was 5 years old and I’ve had all kinds of triggers during the 35 years. I’ve tried everything, trust me. Nerivio works—I am a true fan!

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Evernoteisgreat

2 years ago

Response from developer

Thank you very much for sharing your experience! Would you care to share more with our testimonials team? If so, email me m.rohwer@theranica.com -Thanks Molly If you have any future questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST.

Not Functional

I have been dealing with debilitating migraines for four years now, so I turned to Nerivio.

It took months for my device to arrive, and the app continually crashes when I attempt to connect my device. There’s no point.

AutumnW912