Stasher Luggage Storage User Reviews

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Leave a Review Stasher Luggage Storage
  • Bag storage in Edinburgh

    This app is excellent. It is easy to use and gave a number of potential locations so I was able to choose the most convenient one. A lot of the locations are hotels which meant they are easy to locate, secure and have staff available for drop off and collection. Will definitely be using this app in the future.
    Just beware that advert says from £4.99 but then a service fee and guarantee fee are added so cost is actually £6.98. I think a bit more transparency around the pricing would be appreciated. That said an excellent service, highly recommended.
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    Developer Response

    Hello! We're delighted to hear that you found Stasher excellent and easy to use. Thank you for recommending us!
  • Very buggy app

    Would be wary of using. Pretty bad experience using the app - made a booking which took my money but then never appeared in the app. The support and faq pages then load blank pages so had to google to find out how to get in touch. Did eventually get confirmation of booking after about 15-20 mins total faff. No apology or anything from the support team.
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    Developer Response

    Hello, We’re sorry to hear about your frustrating experience with our app. Your feedback is valuable, and we’re working on fixing these issues. Thank you for bringing this to our attention.
  • Great app in hand for travellers

    First used this back in 2022 and have been using everytime when I’m travelling in Europe. It’s straightforward and easy to use. Will keep using them in my future travels.

    Developer Response

    Hello, We’re thrilled to hear that you’ve consistently enjoyed using Stasher during your travels in Europe. Thank you for your continued trust and support!
  • Location did not know about luggage storage

    I booked for Elita car rental location near LAX and the location did not know anything about Stasher or storing luggage. I also called another location on the list, Jays Rental in Venice beach and they would store luggage but were not affiliated with stasher and said you pay in person.

    Developer Response

    Hey, thanks for sharing your experience. We're sorry to hear about the confusion with Elita car rental. Our aim is to ensure a seamless service, and it seems there was a hiccup. We appreciate you bringing this to our attention! We'll look into it and make sure it's sorted. It's also important to note that hosts should not be accepting cash payments. If there's anything specific you'd like to share about Jays Rental or anything else of your experience, please do get in touch with us via info@stasher.com!
  • Essential when travelling

    Absolutely love this app and service. Saves me from dragging my bags around cities every time I travel

    Developer Response

    Hi Andre! Thrilled to hear you're loving the app and service. Making your travel hassle-free is what we're all about. No more dragging bags around – that's the goal! Thanks for your support. Hope to see you again soon!
  • Very easy to use and reliable

    Great design, very easy to use and a lot of storage points

    Developer Response

    Thanks you George! We're delighted to hear you found our design great and the app easy to use. We're all about making things convenient for you. With numerous storage points, we aim to be wherever you need us. Until next time, happy travels!
  • Legit

    Legit - worked out great for me in London.

    Developer Response

    Fantastic to hear! We're thrilled our service worked out well for you in London. Thanks for choosing Stasher and sharing your positive experience. If you ever need luggage storage again, we're here for you. Safe travels!
  • Very clever app!

    Great experience with Stasher - super simple to set up, and lots of different locations available for bag drop (in close proximity to the station crucially). They also seem to have good security with insurance included in the baseline cost of bag storage, which I think is very reasonably priced. Will definitely use again!!
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  • Smooth experience

    I don’t normally leave reviews but figured I should here since I was originally skeptical due to the low number of reviews on this app. My experience with Stasher in San Diego was quick and easy with no issues. I liked that the app didn’t try to hide what the location was before you booked — the location near me was a hotel and I was able to call and verify that they did have a partnership with Stasher. This was better than other apps I was looking at which did not disclose the actual location until after you booked — those other ones felt a bit sketchy to me. I booked my spots with the Stasher app, arrived at the hotel, and dropped my bags off within 5 minutes after they checked my ID. I was able to pick them up a few hours later and felt that they were secure while I was gone. Overall very happy with Stasher, despite some initial skepticism — will definitely use them again!
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    Developer Response

    Thanks a ton for sharing your experience! We're delighted to have earned your trust. Transparency is key for us, and we're glad you appreciated it. Your positive feedback means the world to us. We can't wait to assist you on your future adventures. Safe travels, and see you again soon!
  • Took my money and did not store my luggage

    When I arrived to my spot, there was no one there and no way to enter the building even though it was supposedly open 24/7. When I called customer service I was hung up on. I had to find alternate storage.

    Developer Response

    Oh no! We're truly sorry for the inconvenience you faced. This isn't the experience we aim for. Please accept our sincere apologies. We'd love another chance to make it right for you. Reach out to us at your convenience, and we'll ensure a smoother experience next time.

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