This App let me down when I needed it most. We used it to book our 5 days in a month Eurail Passes. The highlight of our trip was to be a ride on the Glacier Express. When the ticket inspector came to inspect our tickets, my wife’s pass was nowhere to be seen in the App. Instead of enjoying the scenery, I spent four hours trying to find the lost pass on my wife’s phone. Otherwise we were faced with a ninety Euro fine. Eventually, I found in Google that many people have experienced this problem. The App becomes disconnected from the data (i.e. the Eurail Pass). The only way to fix this is to delete the App and restore it. Magically, the data returns with no further action.
We had made a deliberate choice to only install a European sim in my phone and not in my wife’s phone. Perhaps I should have transferred the sim to my wife’s phone for the download. In the end, I didn’t and will probably incur something like $AUD100 in charges from my wife’s mobile provider in turning on mobile data and data roaming to download the app. Marginally better than the fine. A week later and I’ve discovered that the data has been lost again. At least I’ve been able to repeat the delete and reinstall action on wifi this time. I will never use this App for another trip again if I can possibly avoid it.
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