Leave a Review Tangelo
Issues with delivery
I give it three because the app is easy to use. There’s just issues with people getting back to you and the delivery service. I’ve had an order that consisted of 2 boxes and only received 1. No one responded, I didn’t get the second box. Haven’t ordered since then. It takes about a week to get your order which is probably due to Covid and not enough people to cover every order. The food though is not worth the prices. Most of the time I don’t get what it said in the description but it states there that you might not get what you order. Unless they are adding the price of delivery. It’s nice to have because of the pandemic though and I hope they fix their issues.Show lessLylyG
Thank you
I have received several food boxes thanks to this app. Fruits vegatables, meat and snacks. They are truly a blessing. My college gave me the referral and signed up and received food via app. Thank you tangelo employees for all that you do.Bellysmelly
Lifesaver
It’s been incredibly helpful. The boxes get delivered contactless and the app is easy to use.Karinj83
Fresh Food
Very nice thoughtful service :)Layton. N
Terrible management
While they do deliver the food, all three times they have attempted to deliver it to a nonexistent address and each time I wrote to them explaining the situation. And every time I explained the situation they’d say they were hard at work, that they are taking this matter very seriously, that they were working on it at the moment. Personally I do not understand how one could constantly get the address wrong. It shouldn’t even have happened once. Aren’t addresses supposed to be sent electronically which essentially eliminates all errors? And why was it wrong all three times that I ordered? I also know for a fact that I put the correct address in. I showed the employees my order which shows my order number and address. In addition, I also typed my address out for them in our conversation and yet again and again it’s the same responses with absolutely no effort whatsoever to fix the problem.Show lessfnakennfksks
Disappointed
I ordered food a week ago and it still hasn’t arrived. I contacted the support team and they said it would arrive today. It didn’t.P_m_2014_a
Terrible
They really only deserve 1 star because they are actually providing some food. But they are so inconsistent. I got the $600 free for food but those boxes of food are definitely not worth the price for what they send you. Idk who's donating to them to provide free $600 but they're definitely making a profit. You buy a $50 box of dairy and protein and it's really worth like $30 (if that) market value. Not to mention they take forever to send you the boxes you order. I've ordered three times and the three times there have been an issue. One order placed in December never came (talking to them now) one took 3 weeks to get here and the last order was missing a box because they ran out? And that box never came. If you qualify for the free money everything you're getting is for free and we should be grateful, which I am. But the service is terrible, you don't get your orders quickly if you're someone in need and this is definitely a scam to make someone else money so don't doubt that.
Edit: Oh they're taking money from LA county's food security branch for Covid 19Show lessPimpMamiFany
Lies, lies and more lies
My order was scheduled for delivery twice, both times they failed to deliver and canceled the order. Customer service representative replies very fast without solution, just promises. Get ready to waste a lot of times with them and hear a lot of lies.rubenLA1976
SCAM- DO NOT DOWNLOAD
This app is 100% a scam. First off, they will take ages just to “approve” your current address. After waiting a while, you will be able to “place” and order which will convince you this may not be a scam. Then, they will cancel your order the day you are supposed to receive it, and when you contact them they will ensure no such thing has taken place. The contact support offered within the app are bots and not very helpful. Save your time please, this app is a scam. Do not download it and do no believe the replies stating otherwise.Show lessAnonoymous4546
No good
The app doesn’t work. I ordered some food I never received. Amazing chat people but the products never arrived. Needs lots of improvement.scam food
