El Pollo Loco - Loco Rewards

El Pollo Loco - Loco Rewards

Food & Drink
61 reviews
⭐️4.8 / 5
Rating
🙌51K
Ratings
📼6 scs
Content
📦~ in 0 month
Updates frequency
🗣❌ unsupported
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All Versions of El Pollo Loco

3.3.5

June 17, 2024

Fine tuning our grills and adjusting our app's seasonings to deliver perfect pollo and an improved experience.
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3.3.4

March 13, 2024

Fine tuning our grills and adjusting our app's seasonings to deliver perfect pollo and an improved experience.
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3.3.3

January 5, 2024

Fine tuning our grills and adjusting our app's seasonings to deliver perfect pollo and an improved experience.
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3.3.2

December 19, 2023

Fine tuning our grills and adjusting our app's seasonings to deliver perfect pollo and an improved experience.
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3.3.2

December 19, 2023

Fine tuning our grills and adjusting our app's seasonings to deliver perfect pollo and an improved experience.
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3.3.1

November 9, 2023

Fine tuning our grills and adjusting our app's seasonings to deliver perfect pollo and an improved experience.
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3.3.0

October 12, 2023

We’ve released a few updates that improved the accessibility of the online ordering experience & improved our code base.
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3.2.9

September 18, 2023

We’ve released a few updates that improved the reward/offer redemption process, resolved a couple minor bugs & improved our code base.
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3.2.8

August 30, 2023

We’ve released a few updates that improved the reward/offer redemption process, resolved a couple minor bugs & improved our code base.
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3.2.7

June 15, 2023

Welcome to the NEW Loco Rewards! We've introduced new status tiers, more ways to earn free food, and exclusive perks like early access to new menu items. Join la Familia today!
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Price History of El Pollo Loco

Description of El Pollo Loco

I hate free food (said no one, ever). Join the Familia to enjoy personalized offers, birthday rewards, and exclusive access to content, experiences, and new menu items at El Pollo Loco. With the app, you'll earn points with every qualified food and beverage purchase to redeem for free food - all while climbing up our Loco Tiers. Start as a Pollito and work your way up to a Pollo Loco! Use the El Pollo Loco app to conveniently order from the menu, save your favorites, pay in advance, request delivery, order catering, view tier status, and earn and redeem points for free food. Place an online order and either skip the line when you pick up, or order delivery direct to your door.
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El Pollo Loco: FAQ

Is there an iPad version available for El Pollo Loco?

Yes, the El Pollo Loco software is iPad-compatible.
El Pollo Loco, Inc. is the developer of El Pollo Loco.
Your iOS device must be running iOS 13.0 or above.
El Pollo Loco has a user rating of 4.8.
Food & Drink Is The Primary Genre Of The El Pollo Loco App.
3.3.5 is the current version of El Pollo Loco.
The date of the last El Pollo Loco update is June 29, 2024.
The El Pollo Loco app was initially released on February 6, 2023.
The El Pollo Loco app is rated El Pollo Loco, Inc.: Contains no objectionable material.
El Pollo Loco currently features the following languages: English.
No, El Pollo Loco is not on Apple Arcade.
No, El Pollo Loco does not integrate in-app purchases for users.
Unfortunately, El Pollo Loco is not tailored for compatibility with Apple Vision Pro.

Screenshots of El Pollo Loco

El Pollo Loco - Loco Rewards screenshot #1 for iPhone
El Pollo Loco - Loco Rewards screenshot #2 for iPhone
El Pollo Loco - Loco Rewards screenshot #3 for iPhone
El Pollo Loco - Loco Rewards screenshot #4 for iPhone
El Pollo Loco - Loco Rewards screenshot #5 for iPhone
El Pollo Loco - Loco Rewards screenshot #6 for iPhone
iphone
ipad

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Reviews of El Pollo Loco

  • Address – credit card "decline" issue

    I love the freedom the app brings, and the convenience, but I was unable to use it for over a year and had to go in and place orders which greatly diminished my visits to my nearby location. I kept getting an error and a decline on my address, when I tried to pay with the credit card. There was nothing wrong with my address, and I tried to raise the issue with El Pollo Loco corporate, but no one ever seemed to get it fixed. Then one day I decided to spell out my street name, which is "2ND" street to "Second". Suddenly, I was back in business. So for anyone who has a street number as their address I recommend you spell out.
    Exercise FiendExercise Fiend

  • Great Customer Service from JD

    I actually enjoyed coming into the restaurant today especially since JD was working. JD is very pleasant, professional and ensured all orders were out in smooth timely manner. I really appreciate JD and he needs to be promoted to Manager! He has all the qualities to lead, he’s a real gem!

    I was afraid to come back since the last time I was here manager Maria was yelling at customers especially elderly customers and her staff since she couldn’t work under pressure of lunch rush nor the kitchen! Maria’s behavior was unprofessional and unethical. Glad she wasn’t here so everyone could come back to order and eat in peace!
    kumari ddkumari dd

  • It’s better than it used to be.

    I’m giving the all 3 stars because it is certainly an improvement of what it used to be, but it’s still not comparable to other places apps. It is still somewhat confusing to use and the rewards don’t work. I’ve tried multiple times to add them to my order but each time it says my purchase doesn’t qualify for the reward when I added the item with the exact same description. I used the “contact us” feature to let the company know and I walked step by step through what I did in the app to try to get the rewards that don’t work. I seriously laughed out loud when the response they sent back was a list of instructions of exactly what I just tried. I hope that was an AI or computer with a glitch rather than an actual human that thought that was helpful. Anyway, we love El Pollo Loco but I can’t give the app more than 3 stars. The rewards would be great but their meaningless and incentive-less to the consumer if they can’t be redeemed and no one can help you redeem them.
    Tomatoes freakTomatoes freak
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