Leave a Review CPK Rewards
Don’t Use This to Pay
The app is very clunky and slow. We used it to do the mobile pay which is promoted all over the store and when we did, our card was charged but it said the check wouldn’t close. After waiting 20 minutes for the manager to think of a solution, they ran our card again and promised a refund. Ultimately we were charged twice and had to have our credit card company get involved. Would never recommend using the app to check out because the frontline staff can’t handle any problems and there is no support.Show lessJordanaburkhardt
Developer Response
Thank you for taking the time to share this review. We are always striving to improve our guests experience and sincerely appreciate the opportunity to learn where we can improve. We are looking into this and hope to see you at CPK again soon.Gift Cards
I love ordering from CPK and the convenience it has when it comes to ordering on the app. However I am not able to add a gift card to the app to use for future purchases which is a bummer and SUPER inconvenient. I have to wait to call the restaurant to place an order then pay when I get the restaurant. Please update payment method feature, so gift cards can be added in the app.Show lessSsssL89
Can't Add Payment Method
I have used this app for several years and enjoy getting occasional CPK rewards for being a loyal customer. I also used to enjoy being able to pay the bill from the app. Unfortunately, my stored credit card expired and the app will not take a new credit card. Every time I try to save the new card, I get a gateway connection error message. Please fix this so people can pay via the app once again.Show lessKevinH65