Leave a Review Jamba
Let’s compare
Let’s compare the Starbucks app to this app. Starbucks hardly ever asked me to sign in. When I do, the app access is my phones saved passwords and allows me to use them with facial recognition. The Starbucks app hardly ever updates itself or it does so in such a way that I don’t have to get involved.
The Jamba app always asks me to sign in. It does not access saved passwords so inevitably I have to remember what it is, I get it wrong and then I have to ask for it to send me a reset. The reset never comes through so I give up. The app constantly updates itself and asks me questions if it’s OK to do so. the app is such a pain. I just deleted it because I can’t stand having to go through all this work. That’s the summary, too much work for zero gain.Show lessNew Jamba Juice App
This is one of the worse apps that I have used. You can’t find anything and it is not convenient to use. At least the old app was easier to navigate. It looks like the app was not a finished product and it was rushed to be activated. If I can rate it with less than one star, I would definitely do so. I hate this app and it will discourage me to order online.
I have tried this app for the 2nd time and it has not improved at all. It is so irritating to use this app and I would think twice about ordering any more items using this app. It is not user friendly and you have to search for everything. It shouldn’t take me more than 20 minutes to make this order, but it did. Whomever developed this app should be fired because the app will definitely drive customers away. Not happy about this.Show lessDeveloper Response
Hi Don’t like the new app at all, Thank you for taking the time to share your thoughts and concerns with us. We sincerely apologize that your recent experience with Jamba's new app did not meet your expectations. We are currently experiencing a technical issue with our app and our IT team is working diligently to resolve it as quickly as possible. If you need any additional assistance, please contact our Customer Care team at 1-866-465-2622. We value your business and hope to make your next visit a great one!No reward system in the app
This app is extremely basic and has no reward system at all like it is showing in one of the pics. Seems kind of baity to get people to believe in some fake feature that never existed for the app to begin with. The only features that this app even has is ordering and delivery with tracking. That’s it… And somehow for the actual app that had the reward features isn’t even on the App Store? Makes absolutely no sense for people who want to use the app instead of having to go on the website itself to use rewards. The kicker is… somehow other people were able to download the app and I yet I wasn’t? Something doesn’t quite add up. Because it doesn’t… It makes no sense… Whatsoever… Anyways… This just frustrates the heck out of me. Whether my review actually matters or not is up to speculation. But I just wanna say… So much for me giving this 5 stars.Show less