Defender Guard User Reviews

Empowerment Technologies Inc

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Not a Fan

We’ve had two cameras for a year now and I’m not a fan. If you want a video record of every bug or flake of snow, you’ll love it. And the camera view quality is good—not fuzzy or blurred. But it records nothing in the daytime to get the comings and goings of guests or critters. The only benefit I’ve found is that I can check in at times to see what’s going on. I would like to return it or sell it, but it’s a year old now.

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Passtah

a year ago

Response from developer

Hi! Thank you for taking the time to leave a review. We would love to help make this right and walk you through getting the most out of your camera. Please contact us via live chat on our site at www.defendercameras.com Monday through Friday from 8 AM to 4 PM Eastern Standard Time. Best regards, Yvonne, M Defender Customer Experience Expert.

Good camera quality

joe doqn

a year ago

Trop de notifications

Il y a au moins 150 alarmes par nuit. Peu importe le mode nocturne utilisé.

Olmanolk3

a year ago

Response from developer

Hello, We sincerely want to help. Would you mind giving us more information about what happened here? Please reach out to our Team, so we can make it right! We are available through email or live chat Monday to Friday from 8am to 4pm EST. Kind Regards, Amanda M. | Customer Experience Supervisor

Not as good

Just got the cameras, and the picture quality is good. But when motion is detected and I’m notified, it’s not even a saved video of the current event happening, it’s footage playing that’s been deleted. And because I live with others in the home when someone views the footage I can no longer see it on the app. These were meant to help bring a source of security and they don’t even work properly.

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BellaForte14

a year ago

Response from developer

Hello Bella, We sincerely want to help. Would you mind giving us more information about what happened here? Please reach out to our Team, so we can make it right! We are available through email or live chat Monday to Friday from 8am to 4pm EST. Kind Regards, Amanda M. | Customer Experience Supervisor

Work with iOS 17

Good camera and good Apps but does it work with new iOS 17 yet?

Skkhk

a year ago

Amazing

Awesome Camera

falexand

a year ago

Security is amazing

Once it’s all set up … wow !

Be sure first that you have wifi extenders (approx cost 40$ each)

If you purchased more that one camera, Once you set up the first camera the others are simple to setup. Remember to scan the camera QRcode first before before placement!

The settings is not user friendly but you’ll get it and once you do … you’ll love it.

Really glad with this purchase!

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Raphaellec2007

a year ago

Response from developer

Hello Rapjellec, Thank you for your five-star review and your feedback! Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor

Never uses face recognition

Danxkfgdtbb

a year ago

Response from developer

We sincerely want to help. Would you mind giving us more information about what happened here? Please reach out to our Team, so we can make it right! We are available through email or live chat Monday to Friday from 8am to 4pm EST. Kind Regards, Amanda M. | Customer Experience Expert

Great app compared to other security cameras in the same price range

Excellent picture quality and Easy to use. The adjustable arm could tougher. I screwed it to tight. And drove screw all the way threw. A little super glue and day light got it working all smooth next morning.
41/2 stars

DLHGimpy

2 years ago

Response from developer

Hello DLHGimpy, Thank you for your honest review. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor

Needs lots of repairs

Slow to load most of the times it takes 4 or 5 attempts. Live alerts are not real time not even within network at home. Doesn’t have option to over write when memory is full so if something happens you have no evidence. Overall for the price a better option is WYZE cams better cheaper smaller.

TrevorG333

2 years ago

Response from developer

Hello Trevor, We are sorry to hear that you are experiencing an issue. Upload speeds to the App and any lagging are solely due to the upload speed of the internet at the location of the camera. The SD card will automatically overwrite the oldest footage first once it becomes full. Please reach out to our support team if you have any questions, we are always happy to help. Best Regards, Amanda M | Defender Customer Experience Expert