Defender Guard User Reviews

Empowerment Technologies Inc

Top reviews

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Harry

Is there any customer support for this app? Just downloaded this app, and the page asks you to sign in. I have forgotten my login info. After I click forget password, the app does not do anything and still asks you to enter password! What a terrible app!

bvfdgtjhc

2 years ago

Very poor performance

Activated by every snowflake so much for smart detection

StaceyPurvis

2 years ago

Response from developer

Hello,

Easy Installation

Very easy to install and use effectively.
Motion detector turns the light on to much.
If bugs fly past the motion sensor the light comes on.

Just The Breaks

2 years ago

Excellent

This security camera works very well, easy to set up, great resolution, good coverage, and quite sensitive (adjustable), quick to connect in App. Very happy!

aintcool2020

2 years ago

Excellent footage but they crash

The quality of the footage is grate but the problem is they keepDisconnecting from my app and I have to go to the camera and reset so they can connect back again that’s awful

ixhabi

2 years ago

Great price for these Cameras!

I’m very pleased with these cameras it is a great view, nice wide angle picture isn’t the Claires was definitely clear enough that I can tell what I’m looking at. Definitely would recommend, and would re-purchase

Srbrgehbgs

2 years ago

Response from developer

Hello Srbrgehbgs, Thank you for your 5-star review! We are thrilled to hear you love the cameras and would purchase them again. Best Regards, Amanda M | Defender Customer Experience Expert

4K cameras

These would b ok cameras if it would stop going off line. Every week or every other day. Have to climb the latter and reset it. It’s annoying. The front one never go off line. I had these cameras since 2021. And it’s a headache

getNasty2

2 years ago

Response from developer

Hello, I am very sorry to hear you are experiencing an issue with one camera going offline. Please note this is generally related to the signal strength at the location of the camera. Please reach out to our team for further support, as we are always happy to help. Best Regards, Amanda M | Defender Customer Experience Expert

Love my Defender cameras

I have had my cameras for some time now and am glad I chose this brand. They are dependable although a bit quirky at times; but that’s probably more due to my wifi connection than the cameras themselves.

cccbbbl

3 years ago

Response from developer

Hello Ccc, Thank you for your 5-star review, we are thrilled to hear you are happy with your choice. Please reach out to our support team if there is anything we can assist you with. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

The app is confusing and glitchy and unreliable

Nothing works. There should be a switch to turn the thing in and off like any other security system but you have to make schedules and if you make it home early or you stay at work late it doesn’t stop bothering you with notifications.
Also it detects light not people so it’s really not reliable at all.

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PauPau_De_Fresa

3 years ago

Response from developer

Hello PauPau, Thank you for your honest review. We are sorry you are experiencing an issue with detecting lights, please reach out to our team we would be happy to look into your settings with you. You can easily turn on and off all notifications from the App. Please click the home button, then to turn notifications on and off tap the bell icon in the top left. Thank you for choosing Defender. Amanda M. | Customer Experience Expert

Love feeling secure

Love feeling secure without having to worry about description the picture is so clear the sound is so clear suggestable so far so good thank you so much

meiam7415

3 years ago

Response from developer

Hello Meiam, Thank you for your wonderful five-star review. We're thrilled to hear that you love the picture quality and the system. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M. | Defender Customer Experience Expert