Defender Guard User Reviews

Defender Guard

Empowerment Technologies Inc

Utilities

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I could not review my video back few days ago

Can

BAMBOOVAN

3 years ago

Wish both world as fast

My one works amazingly well!! Fast and quick review of the footage. The other one isn’t as reliable… maybe it has to do with the distance to the router?

Brassgirl1

3 years ago

High quality

Sharp optics and audio… for the price can’t be beat. Easy setup even for a boomer.

Airstream72

3 years ago

Cameras that actually work

I have tried several cameras, these are great. The wireless feed went to my router perfectly. My router is a Comcast gateway. I did not have to configure anything to use the 2.4 ghz connection. You need an ac outlet to plug in the cameras power. The video is good, and that’s the wireless part. Ignore the reviews that say “not wireless “.
My only complaint is that the Touch ID login will not work. My iPad has that feature but when I try to activate it on the menu it tells me a fingerprint is not set, very frustrating.

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Lost-data

3 years ago

Response from developer

Hi! Thank you so much for taking the time to leave us this amazing review. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Almost perfect.

These are by far the best bang for your buck cameras you can buy. The angle and quality is awesome. The only problem is it keeps kicking me out of the app when I log on from another device. It only allows 1 login at a time. I’m assuming this can probably be fixed by firmware update. Hopefully soon!!!!

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kevine022288

3 years ago

Response from developer

Hi kevine022288! Thank you for your feed back! Please create an app account for each device you would like to view the cameras. Then share the cameras from the first device. If you would like to chat with a customer experience support expert, please use the chat feature on our site. https://www.defendercameras.com Support is available from Monday to Friday from 8 AM to 4 PM EST. We are always happy to help in any way we can! Yvonne M. | Defender Customer Experience Expert

Join iCloud HomeKit Secure Video

I am disappointed that these cameras are not compliant with iCloud HomeKit Secure Video. I would like to use iCloud HomeKit Secure Video to back up 10 days off Video but because you aren’t compliant, that isn’t possible with these cameras. 🤨

Bruno1111

3 years ago

So far so good.

When initially we traveled out of town I was UNABLE to access to the recorded notifications whether I’m on Wi-Fi or LTE. But later, then I realized you had to CLOSED the app and reopen to able to view the recorded notification clips. So far so good and NO monthly subscription to the cloud because data are stored locally on the SD card.

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tanpham10

3 years ago

Response from developer

Hello tanpham10. We appreciate you taking the time to leave a review. Without you and our other customers, Defender would not be the name it is today!

Totally Awesome…Amazing

From opening the to box to hanging it on the wall literally 35 minutes!! Easy directions, app, connecting and hanging on the wall!!

C-LOS67

3 years ago

Doesn’t work

Too hard to get this product to work, I wished I bought a different security system

furbie walk

3 years ago

Needs to be able to separate humans from everything else

Any little movement it detects, a notification will pop up. This is especially annoying at night when it catches every little fly or spider walking by. Ring cameras are able to tell the difference, wish these could too.

360 Alex

3 years ago

Response from developer

Hello Alex, Thank you for your honest review. Please contact our support team, we would be happy to assist you in adjusting the sensitivity settings to result in fewer false alerts from bugs and insects. Amanda M. | Defender Customer Experience Expert