Icelandair User Reviews

Icelandair
Icelandair
Icelandair ehf

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  • App for Iceland air awful

    Trying to navigate the Iceland air app is awful. Double charged for meals (it didn’t show as purchased so tried again) credit card charged twice. Won’t allow me to get my boarding pass. Checked it and now it won’t show my flight information. Very frustrating. Now I have to spend time disputing the charge as credit card won’t cancel until charge goes through then it will be too late!
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  • Buggy

    After check in, I went to view and save my boarding passes for the two legs of my journey. The first one was totally blank and I could only see the second half of my journey. I had to go to the web site to get both boarding passes. Up until then the app was fine.
  • Will not allow spouse obtain booking

    My wife booked tickets for Iceland. We have different last names. I can not view the booking
  • Nice app

    User friendly and fast
  • Superb

    Service and Captain and Crew excellent professional
  • This app is outdated and old-fashioned

    I think it’s time to invest in a new upgrade
  • All I get is Logo

    Day 2 and all I get is the logo!
  • Disappointed

    Disappointed that food/snack are not part of the part of the flight cost.
  • Bicycle add on wrong

    Again this app failed. Booked flight to Amsterdam with layover in Iceland and it wanted me to book the bicycle all three legs. I paid my dues and later find out that I only have booking for the returning flights with two bicycles and reservation for bicycle on the outbound flight to Amsterdam. Call the airline that was willing to pay me back a refund on the Double booking but only if I paid first for the outbound. Still haven’t seen them paying me the refund.
    Rental car booking also bad. U never can trust an app. The app default books your rental car for noon when your flight arrives 5-6 hours earlier ….
    Airline ski luggage also problematic and failed in delivering my skis once traveling to Norway for cross country ski race. I had to spend $1000 on ski equipment So I could race after training for months. Of course I never got any refund.
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  • Terrible app for a terrible airline

    The app hasn’t been updated from 2010 it feels like it. Makes sense for awful this airline is. Do not fly with them and just spend an extra 100 dollars for United/ delta

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