Icelandair User Reviews

Icelandair
Icelandair
Icelandair ehf

Top reviews

Will not allow spouse obtain booking

My wife booked tickets for Iceland. We have different last names. I can not view the booking

Nice app

User friendly and fast

Superb

Service and Captain and Crew excellent professional

This app is outdated and old-fashioned

I think it’s time to invest in a new upgrade

All I get is Logo

Day 2 and all I get is the logo!

Disappointed

Disappointed that food/snack are not part of the part of the flight cost.

Bicycle add on wrong

Again this app failed. Booked flight to Amsterdam with layover in Iceland and it wanted me to book the bicycle all three legs. I paid my dues and later find out that I only have booking for the returning flights with two bicycles and reservation for bicycle on the outbound flight to Amsterdam. Call the airline that was willing to pay me back a refund on the Double booking but only if I paid first for the outbound. Still haven’t seen them paying me the refund.
Rental car booking also bad. U never can trust an app. The app default books your rental car for noon when your flight arrives 5-6 hours earlier ….
Airline ski luggage also problematic and failed in delivering my skis once traveling to Norway for cross country ski race. I had to spend $1000 on ski equipment So I could race after training for months. Of course I never got any refund.
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Terrible app for a terrible airline

The app hasn’t been updated from 2010 it feels like it. Makes sense for awful this airline is. Do not fly with them and just spend an extra 100 dollars for United/ delta

Payment interface is terrible

Please update the payment interface

Worst airline app

Conflicting messaging, logs you out, I got an email
and text of the new flight after our original flight was cancelled but the app was still showing the original flight was “on time” despite being 5 hours late. Just SUCH a bad app. I challenge anyone to find an airline app with a lower score. Icelandair: it looks like there’s a common agreement here.
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