User Reviews: Vietnam Airlines

Vietnam Airlines
Vietnam Airlines
VIETNAM AIRLINES JSC

Top reviews

  • Technical error all the time

    This kind of app shouldn’t be on app store, so annoyed when lots of ads keep sending instead of needed information. App keep pop up technical errors and had to checked flight info on site instead.

    Developer Response

    We're sorry for the inconveniences you've experienced. We continuously improve our app and your feedback plays a big part in ensuring best experience for our users. Please share us the details of your issue through email onlinesupport@vietnamairlines.com to help us know how best to support you. Thank you
  • Meotho2014

    After booking a domestic flight on this app, I received a reservation code without any flight number or flight information for reference or tracking. And now, I don’t remember either the time of my flight or flight number! The only thing I can do is to wait until check-in online to be available (just 1 day before the flight). My friends can book the same flight with me now because I don’t know my flight number!
    The worst airline app I’ve ever used!
  • Thời gian khi sử dụng Apple Wallet không chính xác

    Khi thêm boarding pass vào Apple Wallet, thời gian của boarding pass không chính xác, ví dụ thêm vào hôm 13/11, mà tới ngày 14/11 mới hiện lên. Vé của các hãng khác bình thường.
  • Stupid app I’ve ever installed

    Beside keep sending advertisements, this app doesn’t help anything from booking info to flight status, let alone check in online. Everything you have to do is open website and get the job done there. I wish I could pick zero start instead of 1 lolz

    Developer Response

    We're sorry for the inconveniences you've experienced. We continuously improve our app and your feedback plays a big part in ensuring best experience for our users. Please share us the details of your issue through email onlinesupport@vietnamairlines.com to help us know how best to support you. Thank you
  • Bad app

    There is no place to manage booking, app slow and crash

    Developer Response

    We're sorry for the inconveniences you've experienced. We continuously improve our app and your feedback plays a big part in ensuring best experience for our users. Please share us the details of your issue through email onlinesupport@vietnamairlines.com to help us know how best to support you. Thank you
  • Yo Apple, you gotta stop so many apps here forcing ads upon users

    That can’t be turned off. it’s against your app guidelines! Why do you only seem to enforce them in anti-consumer ways! But let companies like Vietnam airlines force their ads onto our notifications!

    Developer Response

    We’re so glad you reached out and share your thoughts. We never want you to feel disappointed and we’d like to hear more about your experience through email onlinesupport@vietnamairlines.com in order to help.
  • can't check in from the app

    check in fly from us to viet nam, but from depart country usa is not on the list, so how to check in online from the app

    Developer Response

    We’re sorry to hear about your problems with your reservation. Currently all flights departing USA are not eligible for online check in.
  • where is language change?

    no place to change the language, even using the ios settings

    Developer Response

    Sorry for this inconvenience. We have fixed the issue. Please update to the latest version on the App Store
  • App đơ, không treo luôn ở màn hình chính

    App dởm lắm
  • Usless app

    App vô dụng. Cả web và app đều khó dùng và không có nhiều tiện ích cho người dùng. .......

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