Having one place with all the details of my work trips that ALSO lets me make modifications is brilliant. Easy to use, and the chat box feature is on point!
On my last trip, I got stuck in a client meeting that ran long and I knew I was going to miss my flight. While I was still in the meeting I chatted with Vanessa in CC and she rebooked me on a later flight in less than 15 minutes! Thank you 💯
Developer Response
We are glad you are enjoying the app!I book most of my trips from my phone, so I love that this is just a quick step by step process!
Developer Response
We are glad you are enjoying the app!These guys are the worst that I have ever used. I waste 6-10 hours a month getting my hotel rewards and airline rewards connected. If I want to get a room the app always try’s to book me for the day before so I have to waste another hour trying to get them to get me a room.
Developer Response
Hello! We are sorry you had this inconvenience with the TravelPerk App. We recently identified and fixed an issue with timezones that might be causing the problem you described with accommodation bookings. Please update the app and if the problem persists, contact us at app@travelperk.com. As for the loyalty programs, we are working hard to increase our support for those in the app. Stay tuned for new updates.They were awesome! Quick in responding and made sure they answer my questions. Great customer service.
Developer Response
We are glad you are enjoying the TravelPerk!
The booking time takes too long, making and change is nearly impossible, service response is slow and lacks knowledgeable and they book via another platform. There is literally no part of this experience that has been good as I am a seasoned business traveler over the last 20years and it is the worst service I have ever encountered.
Developer Response
Hello Ravi! We are sorry you had this inconvenience with the TravelPerk service. We would like to know more about the issue you encountered in order to make your experience using TravelPerk truly awesome. Please send us an email to agent@travelperk.comAlways cost 15-20% more than if i book myself. Also customer service is lacking.
Developer Response
Hello! We are sorry you had this inconvenience with the TravelPerk service. We would like to know more about the issue you encountered in order to make your experience using TravelPerk truly awesome. Please send us an email to agent@travelperk.comFor US based travelers TravelPerk seems to be almost always slower than booking direct.
I’ve had instances where it forgets my status and tries to charge for seat selection. I’ve had mismatched prices vs booking direct and very slow load times.
Maybe it is saving our company money overall but it costs me significant time and flexibility.
Developer Response
Hello, we do support Frequent Flyer Status for bookings, but for earning miles that you can use later for your trips with those airlines.I’ve tried multiple times to sign in with my SSO and the app tells me I have to use Microsoft Edge or Safari. What good is the app if I can’t even use it?
Developer Response
Hello Dex! We are sorry you had this inconvenience with the TravelPerk App. We would like to know more about the issue you encountered in order to make your experience using TravelPerk truly awesome. Please send us an email to app@travelperk.comAt least four times scheduled transfers from/to airport didn’t arrive at all, not just late. No option to find an alternative, talk with anyone or understand what is the issue, delay, cancellation or something else. Had to resort to expensive taxis with the risk of missing flights.
Developer Response
Hello larry! We are sorry you had this inconvenience with the TravelPerk service. We would like to know more about the issue you encountered in order to make your experience using TravelPerk truly awesome. Please send us an email to agent@travelperk.comAlways issues customer service is in Europe and can not get real-time information. So frustrated my company is forcing us to us it
Developer Response
Hello kj19711! We are sorry you had this inconvenience with the TravelPerk service. We would like to know more about the issue you encountered in order to make your experience using TravelPerk truly awesome. Please send us an email to agent@travelperk.com
miasofi
SportsAnalyst23
cooper app is terrible
PrazinHim
Roughneck777
BigDaddyXL
Tractionz
Dex 15
larry_
kj19711
