Sketchy
Bank was easy to open. Transferred $50,000 on friday. It is now a week later funds still on hold. Support team put my account under review for no reason, looks like this is like every other case. I’d say go to wealthfront there giving 3.00 apy and have even higher, faster transfer limits
Can’t login
I made an account and when I try to login it says I don’t have the right login password when I wrote everything down on a paper
Didn’t work for me
Might work for you. Probably not though. Pretty trash tbh
SCAMMMMMMM !!!!!
This bank is scam, they will take your money away
After opening a saving interest savings with them and put a huge money as initial deposit
They disable my ability to transfer money and for days now they keep telling me they suspect unusual activity and for that that I can not make transfer till someone reach out to me and it’s been days now nothing
I can just login to they account to see the money but I can not access it
PLEASE STAY AWAY FROM THIS BANK THEY ARE BAD NEWS !!!!
After opening a saving interest savings with them and put a huge money as initial deposit
They disable my ability to transfer money and for days now they keep telling me they suspect unusual activity and for that that I can not make transfer till someone reach out to me and it’s been days now nothing
I can just login to they account to see the money but I can not access it
PLEASE STAY AWAY FROM THIS BANK THEY ARE BAD NEWS !!!!
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App doesn’t even open
After setting up account and funding transfer, downloaded app and set up Face ID. Now the app does not even open. It crashes every time.
Scary and poor app
This bank and its activities are very scary. a) If you forget your password, they don’t have any option to reset it and the only way out is to remember the account #, to talk to the customer support. b) They purposely remove the Bask bank account # from the From account drop down, while doing transfer. I have seen others mention this on other places, but now I am experiencing it. c) The transactions shown on the app|website shows different values at different times of the day, which is very scary as sometimes it shows high amount and sometimes it shows less amount. d) Show details doesn’t show any details about the transactions. e) At times you receive email, your account has been temporarily disabled, because of unusual activity. Just login fee times a day is unusual? They haven’t defined what does unusual means. f) Chargeback return is showing as debit. If it is return, it should be a credit. g) Though the transaction has settled(not pending), the available balance is far less than the actual current balance. This is also very scary.
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Updated, not so fraudulent anymore
I will update this review to be fair on 10/23. Finally things started transferring. Now that the accounts seem to be all set I’m having a lot of ease going back and forth between accounts. I’ve pulled sig money out and had it appear in other accounts the next day. Occasionally I still get an error reading. I’ll increase the stars to 4. Best savings rate and the miles program is awesome………I opened the mileage savings account. Approx 06/13. Transferred $50,000 into account. Took a full 5 business days plus weekend for funds to appear. I was going to transfer much more money in but decided to try transferring it back out to see how smoothly this bank works. I can’t get a single penny back!!! I tried to transfer 40k. Said I exceed amount. Then I tried 20k, 10k, today I tried $100. I’m being told I exceed my transfers. I’ve been trying this for a week now! I have pictures to prove. The top of app is saying customer service is experiencing high call volume. Now I need to spend my Saturday calling Bask, Calling The Texas bank they are affiliated with, calling the FDIC, calling whoever I need too! Today is 6/28. Still can’t get my money!!!!
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BEWARE BASK IS A VERY SHADY BANK
I opened a high interest savings account for the 3.0% interest rate. I initiated a large transfer from another bank when opening the account. Immediately after the account opened and the transfer processed, Bask froze my ability to transfer money in or out of my savings account. I can still access the account online and see my money, I just can’t access/use my money. Never in my life have I not been able to deposit or withdraw money from a bank account. It’s been 16 days since Bask froze my account and after repeated phone calls and messages they have stopped responding. Read other reviews around the internet. This is a common issue with Bask. I wish I hand done more research before opening my account for the high interest return. Here is the last response from customer service:
Customer Support
10/7/2022 - 6:18 PM
Hello, Thank you for your message. We apologize for the inconvenience. After review of your account, it appears that the account is currently under review. Our teams are diligently working to review your account and will notify you when your access has been restored.
Customer Support
10/7/2022 - 6:18 PM
Hello, Thank you for your message. We apologize for the inconvenience. After review of your account, it appears that the account is currently under review. Our teams are diligently working to review your account and will notify you when your access has been restored.
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Forgot Password not working??
I got a new phone and forgot my password but it’s not letting me reset the password
Terrible bank
Took nearly a month to have a simple cell phone number change confirmed, had to use docusign, customer service is non existent, rude when you can get hold of them, don’t invest any more here you may not see it again for a while.
