Glad for good customer support!
The app works beautifully. Could make it work when my PC browser isn’t optimum. Jon and Kevin have been responsive and helpful when I’ve had trouble with the content of my application. Great work, Aloft.forrest34
Great drone app
This has helped me a lot when planning where I was going to fly my drone. When I messaged aloft for a question they responded with in 20 minutes. Overall great app and I would 100% recommend to anyone who has a drone.djwkgjejfjejdjejdjrigowkfiwifj
Needs work
The GPS is always pin point accurate, but the weather data is always way off!4RENZIX
Developer Response
Thanks for the feedback. We're reviewing our weather data and also looking into other providers. Reach out any time with feedback or suggestions at support@aloft.ai.Authentication
Please for the love of god fix your authentication issues, I feel I spend more time logging back into the app than I do actually using it.Skejj
Aloft Air Control is horrible.
Aloft Air Control is horrible. As with most business in life, a company will develop a great product and realize they can make more money if they redevelop it, sunset the old version and release a new version forcing everyone to the new version…and of course the new version is never as user friendly, nor does it work as good as the original. This app is a perfect example. Aloft was great for the drone industry for a long time. Now they have gotten greedy and power hungry and destroyed what they used to be. There is much better options available for cheaper with better support. It’s only going to get worse. Stay away.Iceman50000
Used to be great
The app is good for TFR and airspace. However, it used to be so much better for weather. Recently it has not been keeping up with the area METARs. As I’m writing this it shows 61 degrees with a 4400 ft ceiling. When it is currently 79 degrees and the METAR shows a few clouds at 6000 and scattered at 25,000. Not reliable anymore for weather.CAM EFFE
Solid app, great support!
Had a few questions so I chatted with support late in the evening. To my surprise, Jon replied within 30 minutes (considering the work day was over) and answered all of my questions. Jon, if you are reading this, thank you!!StormMcCaffree
App is very glitchy
I am disappointed that the mobile app is so glitchy because I have enjoyed using the online app so far. I do not think this has been tested on an iPhone 13 as it is not conscientious of the camera bump. When I click on an authorization, I usually need to tap it 5 or 6 times before it will give me any details about the authorization. It does not have information about if my laanc operations have been approved or not.Jojo275
Developer Response
Hi, Jojo. Sorry for any issues. We test on all the latest devices, including the iPhone 13 while it is three years old. Are you on the latest firmware from Apple? For details on your authorization, you'll see those right on the map. You can tap to view the details and take additional actions like close or cancel. For a full archive, as well as advanced LAANC features, please see the Air Control website at air.aloft.ai. As always, support@aloft.ai if you ever need direct support or have additional questions.Not able to create account
Gave upohyesohohohyeah
Developer Response
Sorry for any issues. All systems are good on the Aloft side. If you need direct assistance, please contact our team at support@aloft.ai and we’d be happy to assist you.Reached out for support
Prompt and informative response. Best service I have had in a long time.ccccdcccc
