Can’t use old app to sign in and can’t register on new app because it says my email is already registered. I got a wrong email or password message (it’s not) when I try to sign in on existing user name and password. I try to register again and it won’t let me. So now I can’t fly. The support only works for registered users which I was.
So far looks good but it needs to support landscape view on the iPad. That is a huge oversight.
I just tried to create a new account using my Aloft Classic info (as the migration email stated) and it keeps telling me that I already have an account and to sign in. Then I go to sign-in using the same info and it tells me I don’t have an account and to sign up! I’m stuck in an endless loop and can’t get the app to work. So frustrating!! Stop telling us to contact support and FIX YOUR APP!!
Complete trash. On top of forcing me to download a completely new app AND make a new account , app is slow and buggy, LAANC approval bugs out half the time, takes forever and is worse than their previous app.
Was unable to fly because of their terrible glitchy software, deleting and NEVER supporting aloft again.
DO NOT DOWNLOAD.
Bring back the very simple ALOFT app for recreational flyers! This app is no longer supported by B4UFLY for easy LAANC authorizations. This AIR CONTROL is buggy, difficult to use, hard to get a quick idea of my airspace and get fast LAANC authorization. Migration from old ALOFT app to this was a headache and lost my archived information. Instead of the nice simple interface to use when I fly, I have to jump through hurtles I don’t need. Please keep the simple ALOFT app for drone hobbyists. Let the professionals pay to muck AIR CONTROL
Developer Response
Hi, WinkingBuddha. Apologies for any issues. We know migration to the new platform can get some users caught up.
Please reach out to our team if you need direct assistance -- support@aloft.aiMissing a lot of features like Face ID login and just other things the old app had. Hopefully they also add 2FA to the accounts.
Note well: this is based on the first ten minutes that I’ve spent on the new app. If this were my first experience with Aloft, it would also have been my last.
* The app account transition has way more steps than it should.
* The new app does not work well with Apple’s keychain. It spawns an entire web view where previously there were fields that just worked right.
* There’s no way to use FaceID to log in anymore.
* And the worst so far: NO MORE LANDSCAPE MODE?! Seriously?
* Instead of showing the weather information on the same pane as the map, one has to flip over to it. Sigh.
If you don’t have to use this, don’t.
Developer Response
Thanks for the feedback, No Other Last Name. We appreciate the ideas and will be working these ideas in future updates. Please reach out any time with questions, feedback, etc. at support@aloft.ai and our team can assist you.Too many issues, first and foremost, not working properly with DJI Fly. I’m using the RC Pro with DJI AIR 2S. Sometimes it connects, and sometimes it doesn’t. Sync is not working correctly, everything seems to be stuck in queue. Too bad, because B4UFLY by default, launches Aloft Air Control. I could go on, but other users have stated that support simply answers “it should work!!!”
Every day the first time I open it I get a black screen I have to close the app and re-open it in order for everything to show up.
When a mission is done and I try to upload, if I have more than five or six photos it times out and fails.
There is no option to re-upload when it does fail to upload a mission. I spend more time addressing these issues than I do using the app for its purpose.
I am an enterprise user of the app. The app crashes and freezes constantly. The latest issue I’ve experienced is when I’m trying to check air space restrictions, the app keeps asking me to connect my aircraft even though I’m not trying to fly. I’ve had to delete and re-download the app. Very frustrating.
imsickofnicknamerequirement!
Tnjeditor
nineto1odds
MaxRebo707
WinkingBuddha
NaxthorTM
No Other Last Name
JJW1033
bhum70
User_Infinity
