MAKES LIFE EASIER
Response from developer
Thanks, BOSCO DONKEY for the great feedback. We are happy to hear you are enjoying the conveniences of modern living that iApartments offers at your community! Should you ever need any assistance, please know we are a phone call away!
Add Dark Mode asap!!
Will re-rate when dark mode is added.
So limited…
1. No Google Assistant or Siri support.
1a. No Google Home Integration.
1b. Will this system support the Matter standard?
2. Limited scheduling options.
3. No support for locking the thermostat.
4. No learning capabilities.
5. No direct web access for viewing compatible devices.
6. Constant reminders to connect to Wi-Fi, even though I’ve already have done so on NUMEROUS occasions.
This is quite possibly the most barebones ‘smart home’ system I’ve used to date. It’s limitations make using this a chore, and it’s becoming unpleasant to use in general.
Response from developer
Hi wingzero0, we apologize for any inconvenience this may have caused but appreciate that you took the time to provide us this valuable feedback. We are currently only compatible with Alexa but working on adding additional platforms to our portfolio. Stay tuned! Please contact 833.464.2787 or email us at support@iapts.com to provide additional details about your other concerns. We would love the opportunity to address them!
Hub offline
Schedule limits
Response from developer
Hi csuzieq, we apologize for any inconvenience this may have caused but appreciate that you took the time to provide us this valuable feedback. We would love to hear more about this concern so we can improve the experience moving forward. Please contact our support team at 833.464.2787 or email us at support@iapts.com to provide us some additional details about these limitations. We look forward to hearing from you!
Is This App Still In Beta Or Is It Normal To Force Close 3X During Setup?
I come here to see how far back the update history goes. Probably just a new system with limited real world use…nope over a year of bug fixes. Well I can enter a code on my front door and physically push a button on the thermostat so I’m good.
Good idea, poor implementation.
Too many bugs
Response from developer
Hi socially_distanted111, we apologize for any inconvenience this may have caused but appreciate that you took the time to provide us this valuable feedback. This experience does not meet our standards and we would really like the opportunity to assist you with correcting this wi-fi issue to better your experience. Please contact our support team at 833.464.2787 or email us at support@iapts.com to provide us some additional details.
Bugs upon bugs
Can’t open Wi-Fi settings from the menu and have to wait until the app offers to help you set it up.
Etc etc…
They should have hired a company that does bug testing instead of putting this out and expecting users to waste their time filling out reviews.
Response from developer
Hi SkepticGurl, we apologize for any inconvenience this may have caused but appreciate that you took the time to provide us this valuable feedback. Thanks to resident feedback like yours, we in the process of releasing a fix for this. Check back on the app store soon for an update! If you have any other issues to report, please contact our support team at 833.464.2787 or email us at support@iapts.com to provide us some additional details. We look forward to working diligently to ensure you enjoy smarter living on another level with iApartments!
WiFi doesn’t allow passwords that have a grave (`) accent…
Response from developer
Hi Reed Reinfeld, we apologize for any inconvenience this may have caused but appreciate that you took the time to provide us this valuable feedback. We definitely agree with you on this! Our engineering team is working to resolve this issue in a timely manner. We appreciate your patience while we work to get this resolved. If you have any questions, please contact our support team at 833.464.2787 or email us at support@iapts.com. We look forward to working diligently to ensure you enjoy smarter living on another level with iApartments!
Virtually useless and not secure
I now have other wiring issues in my room where they installed the light switch. Such as persistent humming that drives me insane. Whoever they contracted BUTCHERED the electrical job. They told me they were only basic electricians, but this does not excuse the sloppy job.
Secondly, the thermostat is worse than what I had. I had already connected my previous Honeywell to wifi and found it more functional than this. It is also large bulky black box. Are we regressing with technology? I thought chips and components were getting smaller.
Also, this “secure” door lock has no option to be turned off unless the battery is taken out. If a criminal wants to sit there and punch numbers, he will. If you try to lock or unlock it from your app, the noise is so loud it’s alarming.
It’s too bad I signed a new lease prior to being forced into this monkey business, but iApartments is the exact reason I’m moving out.
Response from developer
Hi sinkingbelle, we apologize for this experience you had! This does not meet our standards and we would really like the opportunity to ensure you are enjoying all the features our smart home technology offers. Please contact our support team at 833.464.2787 or email us at support@iapts.com so we can escalate your concerns and have management contact you for a resolution. Once more, we deeply apologize for any inconvenience you have had, and we look forward to working with you to address your concerns efficiently.
