Yesmeal User Reviews

Yesmeal
Yesmeal
Proton Technology, LLC

Top reviews

Leave a Review Yesmeal
  • Worse app ever

    I had used this app a few times and this time it was horrible. I placed an order and it was pending for 20 mins without the order being submitted. The order was pending even when I arrived at the pickup place, so I cancelled the order through the app and they will only refund me half of the total price!! Not even alerting me that I’ll be charged a 50% cancellation fee before canceling.. ridiculous!
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  • 离谱 Price gouging

    我和朋友从三月以来就在他家订,一开始蔬菜水果特别新鲜,价格也合理,还推荐给了很多朋友。 结果从四月开始就发现每次都有烂掉的菜和水果混在里面,不仅如此还疯狂涨价!! 疫情期间合理溢价大家都能理解,但在品控不过关的情况下,同样的东西一个多月的时间里从$22一路飞飙到$36,local店里卖的还是原来的价格,yami是当买家都傻的吗? 还雇人在各种平台上刷推荐刷好评,已告知所有朋友并拉黑!

    the gouging is insane. It seems like they increase the price every week, by A LOT. One pack of dragon fruit was $22 in April, then $25 in in May, now it’s $36!! Also their quality control is nonexistent now - I have received half rotten eggplants, asparagus, pears, apples, and other veggies. It’s very upsetting because they used to be good, now I can only see that the quality of produces is declining significantly with each order. Would never buy from Yamimeal again and I advise others to stay away.
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    Developer Response

    親愛的客人您好,非常感謝您的反饋。關於前一段時間我們的蔬菜價格一直在漲價的原因是因爲我們的價格是因市場而定的,雖然超市有做活動的時候價格會比我們的低,但是與其他合法合規的外賣平臺售價比較起來,我們的售價還是比較便宜的。 爲了保證質量,所有貨品我們都是經過QC篩選出來的新鮮貨品,因此很少會出現質量問題的情況。當然,也因爲之前疫情的關係導致很多同事基於安全考量而選擇不上班而人手不足;我們的新同事不熟悉QC操作也造成了人爲疏忽或是一些同事看漏眼了的情況而導致送出質量不好的貨品給您,相信這是個別案例。因此對於此事我們深感抱歉,我們正在努力改善這種情況並提高了員工的培訓,以便加強檢查貨品質量的流程。 此外,由於我們平臺上的售價都是合法合規的,并且與其他平臺比較起來同類型的產品價格都要低很多。對於這樣的反饋我們也是第一次收到,因此擔心其中會有些許的誤會。爲了想要更進一步的瞭解,若您願意,能否請您到我們的Yamimeal平臺裏聯係我們呢?我們希望可以得到更多的資料也堅信客人的反饋是我們進步的動力,希望您能體諒,並相信我們,也給我們機會能再次服務您!
  • Totally failed

    Very disappointed. I would give it a zero star rating if it let me. Placed order one hour prior arriving at the vendor, order status still showed pending when arrived. Contacted customer service through live chat/in app IM, not responding at all. Talked to vendor about order status, just been told to wait til the app refresh. Also never received any order confirmation through email. My order number is ORD000052408. I see a lot of people having issues with the app standing outside the vendor. Btw it’s TP Tea/Cupertino.
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  • app很难用

    app打开一次闪退一次,是真心想在这个app里消费,但是现在根本做不到
  • Worst glossary app ever had

    I believe a normal CS major undergrads can make a better final project than this app
  • App not usable without exposing personal data

    App not usable without exposing personal data
  • Still learning

    Did you only have one distributor which is SJ? So all the products will be shipping from SJ distributes?
  • App is not the best, but really appreciate the service

    The app is not the best design and can be glitchy, I got in touch with customer service and learned how to place order successfully, really appreciate their service in this trying time!
  • Great app, great delivery service, fast delivery, fast pickup.

    This app is a really great delivery service. They also offer pickup. I wonder why the rating is so low. They even deliver during COVID-19! RECOMMEND.
  • Please check expiration date for food

    I received expired food they delivered. No follow-up for missing item.

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