User Reviews: Gardyn

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Top reviews

  • Don’t buy

    I own several indoor garden units from different manufacturers, and this unit by far has required the most time to maintain, is the most difficult to clean, and has needed more replacement parts than all of the other 10 indoor gardens combined. I requested numerous times to return the unit, but customer service disregarded all of my requests. Instead, they kept on sending replacement parts under the warranty.

    If you purchase the unit, be prepared to spend extra money just to make it work (like special solutions, plant supports, etc). All of which increases the cost of ownership, thus increasing the cost of your crop.
  • Love the great lettuce

    This gardyn has made it so we can enjoy lettuce all year round! In Minnesota it’s hard to find quality greens in the winter months and this gardyn has made it so we can enjoy it year round . Thanks for a great product😊
  • So Much Fun

    I love the Gardyn Kelby App. It is an illustrated mega reference book, a tutorial and store all in one. It is really a lot of fun to use to learn something new everyday about growing my plants. I know I can trust the information and everything I need to use the Gardyn is all in one place. Ordering new seed pods could not be easier. The best part for me so far has been how easy it is to get a question answered. Amazing app to go along with the best purchase I’ve made in a long time. The Gardyn 3.0 is great!
  • So far so good!

    I’m totally new to any kind of gardening. I recently bought the 3.0. I never had much luck in the past, but so far this has been a very exciting experience (other than registering for the app, that was annoying and took many attempts. Days later I finally figured it out on my own with no help from GARDYN even though I had contacted them several times).

    The Kelby Assist app isn’t as much AI as it could be, or as they lead you to believe, but I’m sure it will eventually be updated to do actual AI tasks and not just send automated one size fits all generic messages. Hopefully the time lapse feature will eventually work.

    The concept is great, but a lot more engineering is in order before it becomes what the company leads you to believe it already is.

    All in all I am currently very satisfied and feel confident that I have made the best decision in regards to purchasing the 3.0 instead of one from the other manufacturers.

    I’m looking forward to seeing how the next two months go. If all is good I will be buying additional tower units
  • Meh, disappointed

    From the marketing, I thought this app/membership would be much more advanced than it is. Kelby really just sends you ads so I don’t see the value in paying for her. She doesn’t tell you when to add food or when to take action. She just suggests looking. Which means you have to look up all plants individually to see how to thin them. There is no way to document when you added food. I do like seeing my plants grow, but for over 1k, that wow factor isn’t there. I’m still thinking, but doubtful I’ll keep the membership and I may keep the Gardyn….But the tech isn’t there for me now.
  • Hesitant!!

    After several moths of doing online research and looking for a system that would work in my 2/2 1,200 sq. ft condo I purchased the Gardyn.

    I am now a month and two weeks in and lets just say, this has exceeded my expectations. I have fresh lettuce and herbs every day! My tomato’s are blooming as we speak. I have jalapeños and peppers getting ready to flower. I all ready have an order of peas and more peppers on the way and a few varieties of flower.

    A fe key things are add water each week and make sure to keep trimming the plants and roots. Talk about amazing, the roots are so white and healthy, some go extremely fast, so keep up with it. And once a month, dump the water out clean the base and refill. Thank you!!
  • Renewing membership

    After few troubleshooting for renewing membership , I find out that you only receive 10 cubes !!!!! Not great after fir various reasons you had to cancel . I wish they told me upfront .
    This mean to make it really nice I have a choice either to buy 20 additional y cubes + shipping cost or cup for the top of each I cube I will not use , both really costly .
    As much as I like my Gardyn , I really not impressed by the quality of the service (also took me more than 10 days in between the time I get an apointment (if you work there are only apointment during work hour ) and the answer
  • My Winter Garden

    First the “con”: I dislike throwing away plastic inserts that hold the rock wool squares. I wish Gardyn would sell just the rockwool cubes to fit.
    As for the “pro”:
    This makes growing herbs a lot simpler : one can leave for 2 weeks and return to find the plants are still happy. The electricity use makes this an expensive way to grow a garden but i run it thru the cloudy winter and find the bright light (even reflected off the white wall) a substitute SAD (seasonal affective disorder) therapy light! Plant some herbs, lettuce, and a few flowers,
    and pull a comfy chair nearby. After a year, i suggest you I stick to small volume plants, given the small support structure for roots. A pea plant last winter climbed and twined upwards but didnt produce more than about 6 pea pods.
  • A complete rip-off scheme! Poor costumer service. Not flexible! Unwilling to meet in the middle.

    When I asked to hit pause on my membership because it was the middle of summer, and I garden outside, they said I would risk losing my cubes (membership investment). $400 later I have $60 in cubes or $2 in seeds.

    Unless, you like giving your money away, I highly recommend using another hydroponic business.
  • Hoping the rest in more on track

    Started with Fed Ex temporarily losing my package in Arizona but it got here today 2 days later . I did put it together myself but the cheap screwdriver would screw the screws provided. The instructions were clear but when I went to put my plants in, the jalapeño plant looks warped so that light will definitely get in there and I was one plant shirt… I only got 29, so I have to use a cap over one.😕

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